The staff was incredibly helpful, professional and kind. I really enjoyed my stay, but was suprised how small my room was. I booked the room for 3 adults with suitcases, and we definitely had to play jenga just to get to the bathroom lol. My annoyance was that my room was not cleaned properly, with dirty dishes being left behind but displayed as clean, towels lazily tossed on the bed, and having to repeatedly ask for more bathroom tissue (suggestion: leave more than one roll at a time).