We were only advised by email on the day of arrival that the dining room closed due to an event. Our room was changed to the top floor, facing the front where a Wedding reception of extremely noisy music was blaring & people shouting until 12.30 am so not much sleep. The banister railing to our room Thomas was very loose & very steep stairs were dangerous as no landing at top of stairs. Breakfast was in fridge for the following morning of a bowl, with 2 apples, 1 orange & cereal bars. We emailed the website to complain & ask for a refund, no response.