9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews Hotel Isabel

Number of reviews per page
20
40
Top reviews
Alejandro
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Muy limpio.
Gloria
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff
Evelyn
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful staff and location. The atrium echoed sounds at night. Plus the room had a musty odor that only improved with AC turned on. No towel hangers in bathroom.
Hilda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Every thing was well organized the personal very attentive to all the need respectable. Highly recommend the breakfast and the services is very fast love the location and the place
John
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is beautiful and well located. Unfortunately, however, noice from the main lobby area easily penetrates the rooms, with other guests socializing sometimes past midnight. We had to put "brown noise" on a tablet to drown out the echoes and be able to sleep. This hotel needs to have a policy of quiet hours or do something acoustically to reduce echo.
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Silvia
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I soe a crack roach
edward
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great value, excellent location, clean and safe, friendly staff.
Blanca
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

El cuarto limpio, pero las toallas muy usadas hasta con hoyos y deshilachadas, fuera de eso todo bien.
Enrique
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean and comfortable place.
Clara
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

yes rooms were clean staff very nice
Leslie
icon-Leisure
Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

My room was spacious, clean and comfortable. Strong wifi in the room. The hotel itself is in an excellent location for exploring the Centro area, situated close to museums, restaurants and shopping. My only complaint relates to interior noise. The hotel inner courtyard has hard surfaces of tile and stone, which tend to reflect and transmit sound. Staff working late at night, or other guests coming and going (particularly if they aren’t modulating their voices) I found to be loud and disruptive in my room.
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Victor
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great friendly staff!
Kemper
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8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everyone was so nice. The room and all was clean. It did smell strongly of caulking that had not cured but that went away after the first night. No soaps or conditioners in the shower bottles.
Ming
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The location was perfect and the staff was friendly. The room was clean and the Wi-Fi was adequate. Great value.
Pedro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Relly need to replace worn towels
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Not spotless, but generally well kept. Staff is very friendly and attentive.
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Love the closeness to everything and food options around the area. Staff was very attentive to mine and my elderly mothers needs. Will definitely be back
anayeli
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Terrace has amazing views, staff was more than inc
Linnea
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Front staff at the hotel are very nice, the guy that worked during our stay took such good care of us! The hotel is a little bit noisy depending on which room you have and sadly we got bed bugs in room nr 9. Front staff immediately moved us to another room, closed the room off and took in sanitation service. They also helped with facilitating laundry (but we had to pay ourselves).
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Luis
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Not enough parking
Number of reviews per page
20
40