Overall Ratings & Reviews Prassede Palace Hotel

The staff was incredible and the hotel was located in a great area.

The staff were extremely helpful, especially Leo, who assisted us on arrival and throughout our stay.

I actually didn’t stay because of the heat wave and less than adequate air conditioning (27.7 degrees in the room) I decided to book at another property Leo was helpful and there was nothing else he could do but with rising temperatures it would be good to know if hotel has adequate AC before booking - it should be part of the rating system for some older hotels as we encountered this issue at other hotels too

The staff was super great and the restaurant next door LOVE! It’s a must try. The carbonara and pistachio tiramisu is fabulous. The room and hallway are ok! There was blood on the curtains. However the location is not to far from the coliseum. You can literally walk there in about ten to fifteen minutes.

The staff especially Leo was very helpful! With recommendations to great restaurants and just very friendly. The only downfall that we had was the air conditioning wasn’t keeping our room cool enough for three people.

This hotel is less to be desired. The front staff was incredibly kind and helpful but the rest of our experience was mediocre. There were holes in the curtains, wallpaper peeling off near our room and our view was of a trash chute with cigarette butts. I’m not sure how this is considered a 4 star hotel but we felt bamboozled.

Great hotel with a lovely room with a view of the square. Staff were great, especially Leo who was very friendly and helpful. Only down side was the shower didn't have great water pressure and was leaking.

The front desk staff was excellent, Leo was so helpful and friendly.

There were several issues with my room. Chiefly, there was no place to put anything. No tables. No chairs, no plat surfaces to open my suitcases except the bed itself. We found ourselves hoisting our suitcases up on the bed, rummaging through them for some key item the zipping them up and pushing them up against the wall. This happened a dozen or more times in three days. And there was no place to hang a coat or shirt or pair of pants. I had to drape things over the TV or balance them on the the window sill. It was pretty ridiculous that whoever designed the room didn’t consider the basics like hooks or tables or shelves or cubbies. The wardrobe was little help with a safe taking up 1/4 of the space and the drawers very small. The bathroom was even worse. The room had no flat sofaces except the floor. The sink had a narrow rim and didn’t have room to even put a bar of soap. Much less a shaving kit or my wife’s various toiletries. It was honestly designed moronically. I balanced my shaving kit on the edge of the bidet. The shower featured a hand held sprayer that sat in a holder that, unless it was pointed at the wall, would flood the whole bathroom. If I angled the sprayer anywhere except at the shower wall, it would spray the door and flood the bathroom floor. Terrible design. It was a frustrating experience and was wholly unnecessary if only a person with a brain had designed the space. Anyway, the staff were nice enough and tried to be helpful but the room sucked.

Front desk is very helpful & the location is great!

Staff was very helpful in providing direction and calling taxi for us when uber drivers cancelled our ride. Room clean, private bathroom was excellent, and attached restaurant good for breakfast pastry and late night snack.

Ratings and photos are misleading. Rooms were smaller than depicted, lacking of amenities, in need of repairs. Our washroom smelled of mold and shower area has clear bacterial buildup that is hard to clean. Hotel staff were friendly and helpful to give us a room switch. However, cleanliness was only slightly better in the washroom. Expensive and not worth the price, I’ve stayed at lower star rated hotels that were miles better than this.

Nice boutique hotel

The front desk staff were awesome and super helpful

Not sure why other people have rated this hotel so highly. It should have been €100 cheaper. You are unable to control the aircon from the room and instead have to phone reception each time you wish to turn it on/off or adjust it. The corridors are dated, dirty, and dark. The room was loud due to the proximity to the air conditioning units, and the sockets come away from the walls when you unplug adaptors. The room was mostly clean, although the shower is tiny and the hot water was intermittent. The hotel breakfast is actually provided by entering a public restaurant and ordering off the menu. My wife requires gluten free food, of which there are no options, although we were told there were.

Staff were excellent, everyone was really friendly and helpful. We felt at ease from the moment we arrived. The facilities were okay, definitely need an extra mirror in the main room though if possible! I wouldn’t say we had a room with the city view but we weren’t too fussed about that. Also I do regret buying the breakfast because for our personal needs it turned out to be a lot more expensive than it needed to be. The hotel is in a great location nearby a lot of tourist attractions but this comes with some noise. We didn’t mind this and slept fine but I understand how some might find it difficult. Overall we were happy for our stay and once again thank you to all the staff members for being so lovely throughout our stay.

Not as in the picture The room itself was falling apart The wall paper was bubbling out Door that opened in would get stuck on the floor Bed was comfortable Location was good

Absolutely amazing experience. Right next to the bus and train station so easy access to transportation. Staff was amazing. The breakfast is divine at the hotel too. Overall 100/10

No temperature control in the room. Stayed in December and the room at night got to 28 c over 80 in f. Shower was 2’ by 2’ . If you are larger than 5’10” 160 lbs you won’t fit in it. Book a different hotel. This spot isn’t it. On a positive note, the room was very clean, and in a great location.

This was a return visit by us to the Prassede Palace. We just stayed for one night this time before catching a flight the next morning. We had a different room than during our first stay, but the excellent quality was the same. As before the staff was friendly, helpful, and professional. Being within easy walking distance of the Roma Termini is a real bonus. This is a great place to stay while in Rome!