6.2
Pleasant
From 19 reviews
Provided by travelers on
Cleanliness

6.2

Room Comfort

5.3

Meal

5.7

Location

6.5

Service and Facilites

5.2

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Traveler Reviews Apatel Skyline unit A 1603 Serpong

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Customer reviews
H***y
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8.5
/10
Reviewed 35 week(s) ago
Pretty good though not the best yet
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L***y
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Business
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5.7
/10
Reviewed 48 week(s) ago
The apartment room is dirty, lots of cobwebs and large spiders, the lights are dark, the AC isn't cold, the walls are cracked, it's dirty inside.
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Accommodation's Reply
06 Aug 2024
Hello sis, sorry for the inconvenience. We have reported these problems to our team, we will evaluate and improve the quality of our services in the future. Thank You.
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Linda L.
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6.3
/10
Reviewed 149 week(s) ago
The check-in service is not on time, you should check in at 14.00, you can only enter 16.30, the phone number is not active, the access card has not been updated, going in and out of the apartment must look for security, asking for tap-in in the elevator, TV facilities have no channels,
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5 people find it helpful
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ebiidinny
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5.7
/10
Reviewed 159 week(s) ago
My deposit has not been returned to TF, the agreement is 3 days, but so far it has not been processed, it's bad.
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5 people find it helpful
Rifon
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4.5
/10
Reviewed 173 week(s) ago
Because I can't check at all and don't stay overnight, don't ever take this apart again.
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6 people find it helpful
Engel E. M.
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6.0
/10
Reviewed 195 week(s) ago
Jujur saya sangat kecewa sekali dengan pelayanan yang tidak tepat waktu, saya harus menunggu kurang lebih 2 jam buat bisa cek in, yang mana jam check in itu jam 2 siang, ternyata saya tunggu sampai jam 4 juga masih belum bsa check in.
8 people find it helpful
Kelvin C.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 305 week(s) ago
It was ugly to wait for check-in for more than 1 hour, returning the key was also not a person's responsibility, so all were confused, really ugly system.
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11 people find it helpful
Byoungwon K.
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Business
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4.8
/10
Reviewed 307 week(s) ago
I'm Korean. I stayed 2 days here I am very sorry. When entering the room there is no garbage box, no drinking water. no fridge. I asked to drink water and a trash can, but they told me that there was garbage sent outside the elevator. Drinking water and trash can also give 1 day late. After 1 day of stay I told them to clean and change towels but they didn't want to clean asking for more money.
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15 people find it helpful
Aulia A. W. A.
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Business
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6.1
/10
Reviewed 307 week(s) ago
I can't check in. Do not want to receive the apartment unit key because the unit provided by apartment skyline ivory serpong unit 1603 is off or not on. So it cannot be inhabited comfortably.
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6 people find it helpful
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