I***l

Staycation

10.0

/10

Reviewed 4 day(s) ago

comfy room, vary breakfast, easy access to hotel, nice ballroom. However parking lot is dark and limited. Provide musholla for Friday prayer (shalat Jumat).

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Accommodation's Reply

31 Jul 2025

Dear Valued Guest, Warm greetings from ASTON Kartika Grogol. We appreciate the review you have provided and are delighted to learn about your pleasant experience with us. We are always thrilled to welcome you back here. Regards, Management

B***a

10.0

/10

Reviewed 5 day(s) ago

very impressive, the price matches the facilities, close to everything

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Accommodation's Reply

31 Jul 2025

Dear Valued Guest, Warm greetings from ASTON Kartika Grogol. We appreciate the review you have provided and are delighted to learn about your pleasant experience with us. We are always thrilled to welcome you back here. Regards, Management

R***y

Staycation

6.1

/10

Reviewed 2 week(s) ago

room reeked of smoking smell even though we clearly requested a non smoking room during purchase at Traveloka. This is a serious matter for a hotel that claims it is a 4 star establishment, but no one addressed this issue during my stay or check-out. At the very least, a duty manager could have contacted me at any time during my stay or check-out. Only after I submitted a review at Tripadvisor did someone from PR office replied my post, still no personal email or call.

1 people find it helpful

Accommodation's Reply

23 Jul 2025

Dear Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the discomfort caused by the smell of cigarette smoke during your stay. We understand how unpleasant this must have been, especially when the odor from the corridor could be detected inside your room. Our housekeeping team has attempted to minimize the odor by applying air freshener, but we regret that the issue still impacted your comfort. Please be assured that we are reinforcing our non-smoking policy and increasing monitoring in all public areas and corridors to prevent similar situations in the future. Your feedback is extremely valuable to us, and we truly appreciate your understanding. We hope to have the opportunity to welcome you again and provide a more enjoyable and seamless stay. Regards, Management

H***i

9.7

/10

Reviewed 3 week(s) ago

Spacious and clean rooms, close to the mall, close to UNTAR and Trisakti (walking distance)

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Accommodation's Reply

16 Jul 2025

Dear Guest, Warm greetings from Aston Kartika Grogol. We appreciate your review and are delighted to hear of your enjoyable experience with us. We are always happy to welcome you back. Best regards, Management

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D***i

Staycation

9.4

/10

Reviewed 4 week(s) ago

Friendly hotel staff, clean rooms, comfortable hotel close to the city center.

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Accommodation's Reply

07 Jul 2025

Dear Valued Guest, Warm greetings from ASTON Kartika Grogol. We appreciate the review you have provided and are delighted to learn about your pleasant experience with us. We are always thrilled to welcome you back here. Regards, Management

S***i

Business

10.0

/10

Reviewed 4 week(s) ago

Nice room, nice place, nearest Untar, Trisakti and Citraland Mall

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1 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Valued Guest, Warm greetings from ASTON Kartika Grogol. We appreciate the review you have provided and are delighted to learn about your pleasant experience with us. We are always thrilled to welcome you back here. Regards, Management

S***a

10.0

/10

Reviewed 4 week(s) ago

Location is great, not far from the train station. Staff are helpful. Room is spacious, bathroom is great with a bathtub (suite room). Super cozy. Really enjoyed the hotel.

1 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Valued Guest, Warm greetings from ASTON Kartika Grogol. We appreciate the review you have provided and are delighted to learn about your pleasant experience with us. We are always thrilled to welcome you back here. Regards, Management

H***i

10.0

/10

Reviewed 5 week(s) ago

clean but the room is not soundproof...sound from the next room can be heard clearly

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Accommodation's Reply

02 Jul 2025

Dear Guest, Warm greetings from Aston Kartika Grogol. We appreciate your review and are happy to know that you had a pleasant experience with us. We are always happy to welcome you back here. Best regards, Management

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T***s

9.4

/10

Reviewed 5 week(s) ago

Nice to stay here... Strategic location...

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2 people find it helpful

Accommodation's Reply

02 Jul 2025

Dear Guest, Warm greetings from Aston Kartika Grogol. We appreciate your review and are glad to know that you had a pleasant experience with us. We are always happy to welcome you back here. Best regards, Management

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Heri P.

Staycation

10.0

/10

Reviewed 5 week(s) ago

The hotel is nice... Clean, comfortable... The food is delicious.

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Accommodation's Reply

02 Jul 2025

Dear Guest, Warm greetings from Aston Kartika Grogol. We appreciate your review and are glad to know that you had a pleasant experience with us. We are always happy to welcome you back here. Best regards, Management

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H***e

9.4

/10

Reviewed 5 week(s) ago

Keep up the good service... Will come back for sure...

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Accommodation's Reply

02 Jul 2025

Dear Valued Guest, Warm greetings from ASTON Kartika Grogol. We appreciate the review you have provided and are delighted to learn about your pleasant experience with us. We are always thrilled to welcome you back here. Regards, Management

F***y

Staycation

9.1

/10

Reviewed 5 week(s) ago

A comfortable hotel and close to our destination. Overall okkk Both escalators to the basement are dead. Access from the hotel to the basement cannot be directly from the hotel elevator so loading and unloading luggage is quite impractical. The swimming pool facility closes at 6 pm.

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Accommodation's Reply

02 Jul 2025

Dear Guest, Warm greetings from Aston Kartika Grogol. We appreciate your review and are glad to know that you had a pleasant experience with us. We are always happy to welcome you back here. Best regards, Management

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ii

irfan i.

10.0

/10

Reviewed 6 week(s) ago

Great stay. Definitely will come back in the future.

1 people find it helpful

Accommodation's Reply

02 Jul 2025

Dear Guest, Warm greetings from Aston Kartika Grogol. We appreciate your review and are glad to know that you had a pleasant experience with us. We are always happy to welcome you back here. Best regards, Management

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R***i

Business

8.5

/10

Reviewed 6 week(s) ago

Nice experience with city view room type. Food at breakfast is varied, room is quite clean.

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Accommodation's Reply

02 Jul 2025

Dear Guest, Warm greetings from Aston Kartika Grogol. We appreciate your review and are happy to know that you had a pleasant experience with us. We are always happy to welcome you back here. Best regards, Management

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R***a

Leisure

9.7

/10

Reviewed 7 week(s) ago

From the first time I arrived, I was greeted well and it didn't take long to wait for check-in, the welcome was friendly.

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Accommodation's Reply

18 Jun 2025

Dear Guest, Warm greetings from Aston Kartika Grogol. We appreciate your review and are happy to know that you had a pleasant experience with us. We are always happy to welcome you back here. Best regards, Management

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Y***y

8.5

/10

Reviewed 8 week(s) ago

Awesome. Fun. Family gathering becomes fun.

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1 people find it helpful

Accommodation's Reply

13 Jun 2025

Dear Guest, Warm greetings from Aston Kartika Grogol. We appreciate your review and are glad to know that you had a pleasant experience with us. We are always happy to welcome you back here. Best regards, Management

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N***a

8.5

/10

Reviewed 8 week(s) ago

The staff very friendly ,the food was good and the area was very nice and clean

2 people find it helpful

Accommodation's Reply

05 Jun 2025

Dear Valued Guest, Warm greetings from aston kartika Grogol. We appreciate the review you have provided and are delighted to learn about your pleasant experience with us. We are always thrilled to welcome you back here. Regards, Management

H***o

Staycation

10.0

/10

Reviewed 9 week(s) ago

All ok, fast service, ok food.

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1 people find it helpful

Accommodation's Reply

05 Jun 2025

Dear Guest, Warm greetings from Aston Kartika Grogol. We appreciate your review and are happy to know that you had a pleasant experience with us. We are always happy to welcome you back here. Best regards, Management

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hw

hendra w.

Staycation

10.0

/10

Reviewed 10 week(s) ago

I booked a suite type room with the price given I compared to other hotels, I think it is very worth the price given. The room is clean, comfortable and I was given the convenience to check in early. The staff is friendly, the breakfast has many variants and it tastes good. Top for Aston Kartika Grogol Hotel, God willing next time I will stay here again.

Overall Ratings & Reviews Aston Kartika Grogol Hotel & Conference Center

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