Clean, tidy and spacious... Very comfortable

The cleanliness is excellent. Other facilities are also complete. The service is friendly. If there were rides or games on the river, it would be even more interesting. The food variety has been improved, and the taste is quite good.

Okay, but please improve the cleanliness because yesterday I found cigarette ash in the toilet.

Recommended, clean, friendly staff

Hotel recommendations for those who want to go to Puncak

Great hotel and all its facilities

Friendly staff, clean and fragrant rooms, it was really nice staying here, next time I will come here again

Tired of the traffic jams from Puncak, finally stopped here... Strategic location, near the Ciawi toll road, clean rooms.

Satisfied, complete facilities, affordable price, next time I go there again, fast internet with cool Aruba Access Point.

Very good, comfortable, very friendly service... the facilities are also complete

The staff is friendly, making it comfortable.

Staying here was a real treat, especially when we booked with a super low TikTok promo price. The hotel is truly at one with nature, allowing you to hear the sounds of animals both morning and night. I'd definitely come back here again. The kids loved riding the go-carts to the pool.

Perfect for a budget-friendly stay, especially for the variety of food and activities. Top notch.

The hotel is very comfortable and clean, with complete facilities.

It was a great stay here. Thank you.

A comfortable stay, friendly staff, fast check-in, clean rooms, and definitely worth it.

It's great here, I stayed overnight because there was a traffic jam yesterday towards Jakarta.

Of all the hotels I've stayed at in Puncak, this one is the most impressive with its total service, friendly crew, FO, restaurant, very family-friendly facilities with a mid-low price rate... This will be a regular... Seriously, I'll be back again soon...

Just want to give a little info, if possible before the customer checks in, try to check the room area again whether it is in accordance with the SOP or not. Yesterday I stayed at the room from the beginning when I entered the room, one bed had no sheets and the other one had and I wanted to inform by phone, but my husband said it was okay not to call so he could use my baby blanket that we brought from home, so in the end I didn't call, eh when I had checked out I got a WA from the hotel and he immediately asked about the sheets and duvet, finally I explained to him after that he didn't respond anymore. It's funny when there are people who bring sheets from the hotel like they can't afford to buy them. The point is to check the room again before the customer enters the room whether it is in accordance with the SOP or not so there is no misunderstanding between the customer and the hotel staff 🙏

Saung Tibra... It's really good, the breakfast is also delicious and varied