7.5
Pleasant
From 179 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.4

Meal

7.6

Location

7.7

Service and Facilites

7.3

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Traveler Reviews Pelita Residence

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Customer reviews
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Mujiburrahman
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5.8
/10
Reviewed 218 week(s) ago
Tidak bisa tidur di kamar 117 kasurnya bau apek.
1 people find it helpful
Egilya M.
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5.1
/10
Reviewed 231 week(s) ago
Room number 214 AC always turns off even though it has been set for no timer al the results of the room are not cold and stuffy, electricity continues to run, the wastafle is leaking, hot water is not functioning, already calling the employee he said he wants to be repaired or move rooms but to no avail. It's cheap, it's cheap, but it's not like that.
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2 people find it helpful
Lucky G.
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8.8
/10
Reviewed 231 week(s) ago
Lift facilities and hot water make it comfortable to rest.
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handokolutfiananta
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6.1
/10
Reviewed 231 week(s) ago
WC% dirty bathroom, smelly water, also a dead end, order 4 rooms that one is not in place because the room smells like a toilet, plus the best air conditioner is extremely cold.
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1 people find it helpful
bootman a.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 234 week(s) ago
not satisfied and very disappointed ... I stayed with the Traveloka voucher and didn't connect with Oyo hotel ... so I have to pay again ....
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Mariyani N.
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5.1
/10
Reviewed 234 week(s) ago
Please repair the service of the security guard who is not polite. If you just knock on the door, don't be like angry people. This should be the guest who reprimands the security guard and others. snobby looks like the security guard there! disappointing anyway! Not recommend!
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3 people find it helpful
Ika Rusdiana
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6.0
/10
Reviewed 235 week(s) ago
Very, very ugly, I don & amp; # 39; t stay here 2x.
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1 people find it helpful
Cristina M.
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4.8
/10
Reviewed 238 week(s) ago
There are too many rules to lose to a 5-star hotel even though this is just a guest house, the receptionist who is a real bitchy girl talks to people where the eyes are, the bathroom is not clean, the water uses drilled water, it smells like tags and hair so hard.
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AYU E. A.
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4.8
/10
Reviewed 238 week(s) ago
I suggest not to stay here. The air conditioner is off, and there is no solution to moving rooms or anything. the room has no window, you can imagine how stuffy it is, the room is dirty, the sheets and blankets are damp and smelly, the bathroom is very dirty. His intention to rest was that he couldn't sleep because the AC was off. And another security guard / receptionist is not friendly at all. Knocked on door to remind check-out until 2 times, with very loud knock on door. really disappointing.
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1 people find it helpful
Fauziah C.
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4.8
/10
Reviewed 239 week(s) ago
I swear at this Pelita hotel I really don't recommend it! The security did not know the courtesy of passing in front of guests, there was no greeting, the receptionist was talking to the customer, he did not want to see his face and staying there could not be more than two people, everything had to be fined! Security really does not have the attitude of the customer's motto without permission. lots of regulations but bad facilities. The sink also leaked the walls were dirty. One minute late check-out deducts 50,000 deposit. Stained spots and can still be washed, but asked to cut a 200 thousand deposit. I swear I don't recommend and I won't come back to this hotel again.
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Randy B. P.
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6.2
/10
Reviewed 240 week(s) ago
decent service, only when sleeping is too noisy at night
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Anggi Prasetya
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4.8
/10
Reviewed 242 week(s) ago
Very not recommended, think twice!
1 people find it helpful
Accommodation's Reply
10 Nov 2020
Hi Anggi, We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Bayu!
Zaki Zaki
icon-origin-TRAVELOKA
6.1
/10
Reviewed 248 week(s) ago
The cleanliness of the room and bathroom is not good, there is no mat in the bathroom, one room lights off, the security officer (who is also an intermediary for guests to the room) is not friendly.
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1 people find it helpful
Sirojul M.
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6.0
/10
Reviewed 255 week(s) ago
The toilet was not clean even there was a yellow stain not brushed on the closet :( room, pillows and mattress too, but tolerable.
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1 people find it helpful
Nanda S.
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5.2
/10
Reviewed 256 week(s) ago
Dirty place, dead water, smelly bed linen, very dirty, and not friendly to guests.
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1 people find it helpful
erli a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 257 week(s) ago
Nice guest house, but toiletries are lacking.
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2 people find it helpful
suhendra
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6.0
/10
Reviewed 279 week(s) ago
The service is not good, especially the security of the room is very bad and the cleanliness of the room is lacking, a moist mattress is still installed.
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Halimatus S. D.
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5.4
/10
Reviewed 280 week(s) ago
The service is lacking, the service is not friendly, the room I ordered is not appropriate. The bed collapsed when I slept.
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Iwan S.
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6.3
/10
Reviewed 286 week(s) ago
1. Check-in time is 13.30 but I was told to wait until 14.10 for about 40 minutes in the lobby, the reason the receptionist's room was still not cleaned. it's not funny. Customers are told to check out promptly at 12.00 if passing a penalty, there is no compensation for late entry. 2. The water is very smelly like well water and the color is yellow. Plus there are no cold and hot water taps. So I took a very hot shower. 3. On the blanket there are yellow patches and it is uncomfortable to sleep.
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2 people find it helpful
Shisye A.
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5.1
/10
Reviewed 287 week(s) ago
The room is not ready, can not be anywhere, just as long as I've checked-in. This is the worst and worst lodging ever.
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1 people find it helpful
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