Sleep Inn Ciudad de México

Explore Sleep Inn Ciudad de México
8.4
Very Good
From 1,009 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.4

Traveler Reviews Sleep Inn Ciudad de México

Number of reviews per page
20
40
Top reviews
JUAN CARLOS
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Buenas instalaciones a costo accesible
Lourdes
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Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very poor front desk service. Bathroom was not as clean as it should be. Mold all around shower. Towels grayish, old and awful.
Laura
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10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff is great and it's convenient for the neighborhood. I wish there were in room mini fridges, but staff is happy to put things in and out of the fridge 24hrs a day.
alicia
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Habitación sucia, almohada manchada como de vino o sangre ,el baño estaba sucio no lo lavaron y había una popo ahí que no se fue al descargar el agua, cuando llegueo reporte pero solo me dijeron que lo iban pasar al área correspondiente, solicite canbio de habitación y nada, me salí un día antes dejé una no he pagada sin usarla, ya no quise quedarme x lo sucio que estaba la habitación ,NO LA RECOMENDARIA
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Martha
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Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Excellent as usual .
Flavio
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with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms were not clean at a proper hour, so it stay unclean.
QiaoJuan
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Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Transportes conveniente,buen servicio de recepcion y habitacion limpia,pero el ruido de los autos y de la habitacion contiguo por la noche hace que sea dificil conseguir una buena noche de sueno
Hilda Marisol
icon-with Children
with Children
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room felt neglected. It didn't feel clean and the A/C was a little bit off, it didn't cool the room properly. The restaurant was closed for lunch or dinner and the hotel is far away for places to eat.
Gabriela
icon-with Children
with Children
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

No sound proofing. Trucks heard al night every 10 minutes
Andrea
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean room
SANDOR
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everything was spotless
Madelaine
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff is very friendly
Arturo
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room was disgusting. I left 15 min after checkin & the staff agreed to a refund. Later they played dumb and said they didn’t offer that. Expedia has been of no help in the matter. I ended up paying for another hotel that night and no one has valued their customer. From now on I’ll be using Hilton honors directly. Truly embarrassing for the property and Expedia.
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Raúl Alejandro
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10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Yes, everything fresh and clean
Gabriel
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with Partner
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Ruido insoportable y fría la habitación, no funcionaba la calefacción
Silvio
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hotel was nice Clean Noise was terrible on 6th floor Super cool Condensation on windows are super bad Average was ok Nice location , easy to come in an out Super nice staff
Larissa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The safety box was broken. I requested an extra blanket since it was super cold and they did not have extra blankets or heater.
Francisco
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4.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Desayuno limitado y de mala calidad, muy sucia la habitación y malos olores, la recámara nada que ver con la ofertada a pesar del bajo hospedaje. Tiempo excesivo para el room service y platillos presentados de forma deficiente.
Adriana
icon-with Partner
with Partner
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The hotel is basic and clean. Bed was hard and uncomfortable. Breakfast options are limited and ran out frequently. Hotel staff were friendly. No frills hotel but decently priced.
Joaquin
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Muy ruidoso los cuartos, abren una puerta en el piso y parece que están entrando a tu cuarto de lo ruidoso. La calle y ventanas igual, muchísimo ruido.
Number of reviews per page
20
40