Overall Ratings & Reviews Novotel Jakarta Cikini

Dear Valued Guest, Thank you for your review. We are delighted to hear that you recommended Novotel Jakarta Cikini. Your satisfaction and comfort are our top priorities, and positive comments like this inspire the entire team to continue providing the best service. We look forward to welcoming you back soon. Sincerely, Riganda Togatorop, General Manager.

Dear Mr. Ahmad F, Thank you for choosing Novotel Jakarta Cikini and taking the time to share your experience. We are pleased to know that you enjoyed your stay and received excellent service from our team. However, we apologize for the inconvenience you experienced regarding the cleanliness of the tableware in the restaurant. This certainly does not reflect our standards of cleanliness and service quality. We have passed your feedback on to the relevant team for immediate follow-up and improvements to prevent similar incidents from happening again in the future. We look forward to welcoming you back for an even better experience. Sincerely, Riganda Togatorop, General Manager

Dear Mr. Eko, Thank you for your positive review. We are pleased to hear that you enjoyed Novotel Jakarta Cikini's strategic location in the historic district with convenient access and a variety of culinary options nearby. We are also pleased to hear that the hotel's surroundings provided a pleasant walk. We look forward to welcoming you back on your next business trip or vacation. Sincerely, Riganda Togatorop, General Manager

Dear Mrs. Anne v a, Thank you for your review and feedback. We are glad to hear that you were comfortable with the cleanliness and design of our room. However, we apologize for the inconvenience you experienced with the cellular signal and Wi-Fi connection during your stay. Your feedback means a lot to us, and we will follow up immediately to improve the network quality and ensure guests get a better stay experience in the future. We hope to welcome you back with more optimal service on your next visit. Best regards, Riganda Togatorop. General Manager

Dear Valued Guest, Thank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience. We look forward to welcoming you again in the future. Best Regards, Riganda Togatorop General Manager

Dear Ms Ika O, Thank you for sharing your wonderful experience with us. We are pleased to hear that you and your family had an enjoyable stay at Novotel Jakarta Cikini. It is especially heartwarming to know the kids were happy and everything met your expectations, from our clean rooms and complete facilities to our breakfast and helpful team. We truly appreciate your kind words and look forward to welcoming you and your family back again soon. Warm regards, Riganda Togatorop General Manager

Dear Valued Guest, Thank you for sharing your rating and feedback regarding your stay at Novotel Jakarta Cikini. Regarding our toothbrush as one of the in-room facilities, our hotel also participates in reducing plastic waste to support the eco-friendly program so that toothbrushes and some other equipment are provided upon request. We apologize for any inconvenience caused in this regard. We look forward to welcoming you back with even better service. Best regards, Riganda Togatorop. General Manager

Dear Mrs. Widiastuti H, Thank you for your feedback. We are glad that you had a good experience while staying at Novotel Jakarta Cikini. Your positive review is a motivation for us to continue providing the best service. We look forward to your next visit. Best regards, Riganda Togatorop. General Manager.

Dear Valued Guest, Thank you for sharing your positive review. We are glad to know that your experience with us was satisfying and worth recommending. Your positive review is a motivation for the entire team to continue providing the best service. See you again on your next visit. Best regards, Riganda Togatorop. General Manager

Dear Mr./Mrs. Yudith S, Thank you for your positive review. We are very happy to know that you felt comfortable during your stay and enjoyed the breakfast we served. We look forward to welcoming you back again for a more enjoyable experience. Best regards, Riganda Togatorop. General Manager

Dear Ms Ajeng, Thank you for sharing your feedback regarding your recent stay at Novotel Jakarta Cikini. We are delighted to hear that you enjoyed your time with us. We appreciate your feedback about the Smart TV, and we understand how important entertainment options during your stay. Please rest assured that your feedback has been shared with our management team for future improvements. We hope to welcome you back soon and provide you with an even more enjoyable experience. Warm regards, Riganda Togatorop General Manager

Dear Mrs. Adhita S. N, Thank you for your rating. We are glad that you had a good experience during your stay at Novotel Jakarta Cikini. Your positive review is a motivation for us to continue providing the best service. We look forward to your next visit. Best regards, Riganda Togatorop. General Manager.

Dear Valued Guest, Thank you for your feedback. We are glad that you had a good experience during your stay at Novotel Jakarta Cikini. Your positive review is a motivation for us to continue providing the best service. We look forward to your next visit. Best regards, Riganda Togatorop. General Manager.

Dear Valued Guest, Thank your for taking the time to share your experience during your stay. We are glad that you enjoyed your stay. Your review motivates us to continue providing the best service. and we hope to see you again soon. Best regards, Riganda Togatorop General Manager

Dear Valued Guest, Thank you so much for your kind words and review. We’re delighted to hear that you enjoyed the complimentary room upgrade and found the room spacious, comfortable, and clean. Your recognition of our team, especially during the Eid holiday, means a lot to us. Our staff takes great pride in ensuring smooth operations and memorable guest experiences, regardless of the season. We also appreciate your constructive feedback regarding the access from the parking area. We understand the inconvenience and will certainly take your input into consideration for future improvements. Thank you once again for choosing Novotel Jakarta Cikini. We look forward to welcoming you back soon for another excellent stay. Warm regards, Riganda Togatorop General Manager

Dear Ms Betty I. O, Thank your for taking the time to share your experience during your stay. We are glad that your parents enjoyed their stay. Your review motivates us to continue providing the best service. and we hope to see you again soon. Best regards, Riganda Togatorop General Manager

Dear Valued Guest, Thank you for your feedback. We are glad that you had a good experience during your stay at Novotel Jakarta Cikini. Your positive review is a motivation for us to continue providing the best service. We look forward to your next visit. Best regards, Riganda Togatorop. General Manager.

Dear Valued Guest, Thank you for your feedback. We are glad that you had a good experience during your stay at Novotel Jakarta Cikini. Your positive review is a motivation for us to continue providing the best service. We look forward to your next visit. Sincerely, Riganda Togatorop. General Manager.

Dear Ms. Siti L, thank you for taking the time to share your experience at Novotel Jakarta Cikini. We greatly appreciate and are pleased to hear the good experience you shared. We look forward to welcoming you back. Sincerely, Riganda Togatorop. General Manager.

Dear Mrs. Sri s a. F, Thank you for your positive review. We are pleased to provide our best service during your stay. We look forward to welcoming you back to Novotel Jakarta Cikini for another memorable experience. Best regards, Riganda Togatorop. General Manager.