Despite the fact that the property was listed in a Google search for pet-friendly hotels, we were told when we got there pets were not allowed, so we could not check in. The snotty clerk said the policy is stated on their website, but I looked befor I booked it. I expect a refund.

Very central, clean, hotel with wooden and old features in hotel. Lovely staff but just need to pay attention to access from side of hotel after 10pm, requires card, and room key.

The location was great, but the rooms were tiny, with barely space to move around the bed. The bed was a sofa bed which, although comfortable, was a little offputting in a hotel room, and used up precious space. I would put this hotel in the hostel bracket at hotel prices.

Clean room. Great location just inside the old west gate. Plenty of restaurants nearby with shopping. Need to walk only 100 meters with luggage. Decent suite rooms but check-in was confusing but the staff quickly corrected. Decent but light breakfast. One day the eggs were bad but were good the remaining three days.

Beautifully located in the historic center of the city. It’s the perfect spot to stay. Very well maintained, great staff and adorable hotel, with a mixed of history and modern day. Definitely recommend staying here.

Great staff. Very clean room, with an excellent shower. Breakfast was fresh and delicious. Super great location.

The hotel is in a very good position and close to the sights, lots of restaurants and shops. The hotel was very clean and our room which was a basic double had everything we needed. All the staff were excellent and went out of their way to be helpful especially the Manager José. Would definitely recommend.

The staff and hotel was wonderful, clean , perfect location. Our room was the top floor with the slanted ceiling and we didn’t like that because you can hit your head and it made the room very tiny so we would not choose this room again but would return to the hotel!

Lovely room! Comfortable bed with gorgeous bedding. Super friendly check-in staff and a really good breakfast considering the reduced space. 10/10

Great location, nice staff, amazingly quiet for being right in the middle of the busy area.

Perfectly placed, nice decor, great staff. Didnt eat. Highly reccomended!

Excellent location within the old town. Easy access to trains and buses. Main sights are within walking distance.

Room is small and have to live out of a suitcase. Only thing that spoiled our stay was late night noise from adjacent rooms.

Location

Very small room but comfortable beds and the location couldn’t be better.

Excellent people.

Room is very small. Slanted ceilings in the bed area and bathroom make it very difficult from not hitting your head if you’re over 5 feet tall. Would not stay here again because of this reason alone.

room was very small and no closet. Wish it would have said that on the website. That being said, hotel was clean and breakfast was good and staff friendly and helpful.

Great location, walking distance to all important sites, very friendly and accommodating staff. Very clean and great breakfast. Will stay here again. Thank you.

Super hotel in the old town. Lovely clean room and friendly staff