Dear Valued Guest, Warm greetings from Harper Wahid Hashim Medan Hotel. Thank you for taking the time to share your positive experience with us. We were honored to have the opportunity to assist you during your business trip, even if only for a short time. We hope that the services and facilities we provided made your stay comfortable and memorable. Your compliments motivate our entire team to consistently maintain the quality of our service. We look forward to welcoming you again on your next visit and expecting an equally impressive experience. Sincerely, Adi Suprayatno, Hotel Manager

Dear Valued Guest, Warm greetings from Harper Wahid Hashim Medan Hotel. Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback regarding the preparedness of our security team in assisting with the parking area, the smooth check-in process, and the friendliness of all our staff. Your review is a valuable inspiration to our entire team to consistently maintain the quality of service and standards of excellence for all our guests. We believe that attention to detail and a genuine attitude of service are essential to a memorable stay. We look forward to welcoming you back to Harper Wahid Hashim Medan Hotel on your next visit. Sincerely, Adi Suprayatno, Hotel Manager

Dear Valued Guest, Thank you for taking the time to share your valuable feedback with us. Your compliments are extremely important to our management team and will be taken into consideration to improve the quality of our service, particularly the breakfast experience. Regarding the menu variety, we understand that some guests have dietary needs and restrictions. Please be informed that our hotel regularly offers seafood three times a week as part of our rotating breakfast menu. However, we will take your suggestion into consideration further to ensure that future breakfast menus are more diverse and inclusive for all guests. We sincerely hope to continue providing you with a comfortable and memorable experience on your next visit. Thank you for your trust in Harper Wahid Hasyim Medan. Sincerely, Edi Suprayetno, Hotel Manager

Dear Valued Guest, Thank you for taking the time to share your experience at Harper Wahid Hashim Medan Hotel. We greatly appreciate your compliments. We are honored to know that the hotel's atmosphere and facilities provided a memorable and ideal experience for spending time with loved ones. The comfort and safety of all our guests, especially those traveling with families, is always our top priority. We hope to welcome you back on your next stay and provide you with an even more meaningful experience. Sincerely, Adi Suprayatno, Hotel Manager

Dear Valued Guest, Thank you for taking the time to share your experience with us. We appreciate your compliments and are delighted to hear that our hotel's location facilitated your stay in the heart of the city. Guest satisfaction is our top priority, and positive reviews like this encourage our entire team to continue maintaining the quality of service and comfort we provide. We hope to welcome you back on your next stay and provide you with another memorable experience. Sincerely, Adi Suprayatno, Hotel Manager

Dear Ms./Mrs. Fiddleny A., From Harper Wahid Hasim Medan Hotel, we would like to express our sincere gratitude for taking the time to share your experience staying with us. Your compliments are a significant sign of trust for our team. This recognition motivates us to maintain the quality of service, comfortable accommodations, and friendly hospitality that are our core commitments to every guest. We hope to welcome you back in the future and provide you with another memorable stay. Sincerely, Adi Suprayatno, Hotel Manager

Dear Valued Guest, Warm greetings from Harper Wahid Hashim Medan Hotel. Thank you for taking the time to share your stay with us. We greatly appreciate your compliments on the smooth check-in process, the friendliness of our staff, and the quality of our breakfast. We hope our hotel's excellent location will facilitate and enhance your exploration of the surrounding area. Regarding your comment about the bathroom facilities, we appreciate your attention. We have taken this feedback seriously with the relevant team. Please be informed that this issue occurred while we were performing plumbing and water tank maintenance, and all facilities are now functioning normally. We apologize for any inconvenience caused. Your feedback is invaluable in our continuous improvement of the quality of our services. We look forward to welcoming you back in the future for an even better stay. Sincerely, Adi Suprayatno, Hotel Manager

Dear Valued Guest, Warm greetings from Harper Wahid Hasyim Medan. Thank you for taking the time to share your positive impression with us. We are delighted to know that the facilities provided contributed to a pleasant stay experience. Your appreciation is truly encouraging for our entire team to continue delivering comfort and quality service at every touchpoint. We sincerely look forward to welcoming you back in the near future and ensuring an even more memorable visit on your next stay with us. Kind regards, Edi Suprayetno Hotel Manager

Dear Mr. Agung H., Thank you for your positive feedback. We appreciate your compliments and are delighted to hear that your stay was memorable. Such encouragement motivates our entire team to continue striving to maintain the quality of service and comfort for all our guests. We hope to welcome you back in the future for another memorable experience. Sincerely, Adi Suprayatno, Hotel Manager

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that the comfort of your room, the cleanliness of the hotel grounds, and the friendly service from our team have left a positive impression on you. Such reviews are a great inspiration to our entire team to continuously maintain and improve the quality of our service so that all guests have a pleasant and memorable stay. We hope to welcome you back on your next visit to Harper Wahid Hasim Medan Hotel. Sincerely, Adi Suprayatno, Hotel Manager

Dear Valued Guest, Thank you for taking the time to share your positive feedback about your stay with us. We are delighted to know that our friendly service and comfortable rooms provided you with a memorable experience. Such comments are an encouragement to our entire team to continue providing the best service and maintaining the highest standards of comfort for all our guests. We hope to welcome you back to Harper Wahid Hasyim Medan Hotel again in the future. Sincerely, Edi Suprayetno, Hotel Manager

Dear Valued Guest, Thank you for your review. We apologize for the inconvenience caused by the non-smoking room being vacant but not informed in advance, and the absence of bottled water in the rooms. Please note that our current standard for bottled water is to serve water through a dispenser located in the hallway, along with an empty glass in the guest room. This is part of our commitment to environmental sustainability by not providing bottled water in the guest room to reduce the use of single-use plastics. However, we recognize that this information should have been made clearer upon arrival. Your feedback is very important and we have informed our team so that we can explain the details to all guests in the future. We look forward to welcoming you back with an even better experience. Best regards, A.D. Suprayetno, Hotel Manager

Dear Yudhistira M. P., Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you found our hotel to offer exceptional value, and that the overall ambiance, room size, and city view exceeded your expectations. It is also wonderful to know that our smart TV and room facilities contributed positively to your stay. We appreciate your comments regarding our breakfast selection. Your input is highly valuable, and we will certainly review this area with our culinary team to further enhance the variety and overall dining experience for our guests. Your recommendation means a great deal to us, and we look forward to the pleasure of welcoming you back for another comfortable and memorable stay. Warm regards, Edi Suprayetno Hotel Manager

Dear Valued Guest, Thank you for taking the time to write a review of your stay. We apologize for the inconvenience caused by the late check-in process and the unpleasant odor in our non-smoking rooms, which do not meet the standard of comfort we strive to provide. Our housekeeping and front desk teams have been notified of this matter and are conducting a thorough assessment to ensure this does not happen again. We greatly appreciate your feedback, which will be of great help in continuously improving our services. We look forward to welcoming you back and providing you with an even better experience. Best regards, A.D. Suprayetno, Hotel Manager

Dear Valued Guest, Thank you for taking the time to write us a review. We are delighted to hear that you had a great experience at Harper Wahid Hasyim Medan, especially regarding the quality of the food. Comments like these motivate our team to continue to maintain the highest standards of service and excellent taste of our hotel. We look forward to welcoming you back again soon. Best regards, Edi Suprayetno Hotel Manager

Dear Joni, Thank you so much for taking the time to share your review. We are so glad that you were impressed with our service and that you were so friendly. These reviews are an encouragement to our team to continue providing the best, friendly and attentive service. We look forward to welcoming you back again and providing you with an even more memorable experience. Best regards, Adi Suprayetno Hotel Manager

Dear Valued Guest, Thank you very much for sharing your two-day stay experience at our hotel. We are delighted to know that the comfort of our bed met your expectations and that our food, cleanliness and service left a good impression on you. This valuable feedback is an encouragement for all our team to maintain the same high standards of service during every visit. We sincerely hope to welcome you back soon and to continue providing you with a comfortable and memorable stay. Best regards, A.D. Suprayetno, Hotel Manager

Dear Mr. Ihsan A., Thank you for taking the time to share your experience of your stay at Harper Wahid Hasyim Medan. We are delighted to hear that you found our hotel's facilities and surroundings comfortable, and that you enjoyed our breakfast. Regarding your comments regarding the hairbrush in the bathroom, we would like to inform you that this is available upon request. Our team will be happy to assist you whenever you need it. We look forward to welcoming you back again and providing you with the best service. Best regards, A.D. Suprayetno Hotel Manager

Dear Ms. Ria, Thank you very much for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced due to the noise and the soundproofing of the room. Your comfort is our top priority, and we truly regret that we fell short of your expectations on this occasion. Please rest assured that we have shared your valuable input with our management and engineering teams to review possible improvements to enhance the sound insulation in our rooms. Once again thank you very much for your review. Warm regards, Edi Suprayetno Hotel Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you felt comfortable and satisfied during your stay at Harper Wahid Hasyim Medan Hotel. Our guests' comfort and satisfaction are always our top priority and your comments are an encouragement and motivation for all our team to continue to strive for the best service. We sincerely hope to welcome you back soon for a pleasant stay. Best regards, A.D. Suprayetno Hotel Manager