d***i
8.1
/10
Reviewed 4 week(s) ago
There's no convenient parking, and there's no security. I'd be afraid to bring a vehicle to stay here.
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1 people find it helpful
Accommodation's Reply
22 Sep 2026
Good afternoon, valued customer. Thank you for choosing to stay at Bobotel Gatot Subroto Medan and for taking the time to write a review about our services. We are deeply saddened to read your review and apologize for any inconvenience caused. We strive to provide excellent service to all our guests, but it is clear that we were unable to meet your expectations. We have informed the relevant departments of your concerns and have made the necessary changes. We assure you that you will receive the best possible service on your next stay. We look forward to welcoming you again. Thank you.
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