Renaissance Wind Creek Aruba Resort

Explore Renaissance Wind Creek Aruba Resort
9.2
Exceptional
From 1,668 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Renaissance Wind Creek Aruba Resort

Number of reviews per page
20
40
Top reviews
Ketleen
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is well kept. The beach was on the property as well as the pool. The staff are very friendly.
Shanda
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing as usual. Favorite part is the boat ride over to Flamingo Island. Pool side is a whole vibe on the adult side and EVERYTHING on the menu is excellent. My fave is the nachos 😘 See you next year Pedro!! (My fave staff member pool side)
Elizabeth J
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The
Tameka
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was perfect! Clean room, comfortable bed, friendly staff, tasty food, central location, walkable area, access to 2 properties, and a free private island with flamingos. There's no better hotel in Aruba!
George
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was convenient and close to the airport. Ferry service to flamingo Island right at the hotel, very convenient. Adults only hotel, accommodations perfect. Would return
Ebony
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My experience at this resort was a complete disappointment, and I can’t help but remember it fondly. Despite the attractive exterior, the service was appalling. My fiancé had booked this trip for relaxation and top-notch service, but we were met with nothing but chaos. I was not aware of all the services the resort offered until the checkout date and I was charged all of these add on fees about amenities that were included. Again I’m holding the front desk accountable because this is my first trip to this country. The escalator was broken throughout our stay, and the elevator broke shortly after. To make matters worse, our room had mold in the shower and was extremely hot at times. We never received a greeting from the front desk staff as we walked back and forth to our room. When I asked to speak to a supervisor, I was told they were busy. On my last day, I checked my bags with the bellman, and one of them went missing. I spoke to multiple staff members and two supervisors on duty, but none of them seemed to care. They all looked at me like I was crazy. I’m forced to accept that my items are gone, and I will not recommend this resort. Rating it a 6/10 for me Lesson learned keep your bags with you
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Kamal P
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was perfect! I just wished the sofa bed was better! Sofa bed was very uncomfortable and very thin mattress, hard to sleep on!
Lesley Astrid
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was beautiful, staff was amazing. They were always happy to see you, Perfect location. I want to go back soon!
Ryan
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fitness center is at the ocean side and not at marina Great location for all adventures
Bianca
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

room was absolutely beautiful & staff were so helpful. there pool was open very late as well, perfect for late night swims. overall would rate this resort a 10/10!
Chaunyale Tiffany
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My first time with this resort. I was impressed. The room, the staff, the service, the whole experience was great. The room on the ocean/family side was clean, spacious, great pool view, very comfortable. The staff i encountered, from checking in, to house keeping, the attendants at the pool and restaurants- all great! I would recommend to others and will return again for future stays!
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Evelyn
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff super friendly and food delicious
LaShai
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved my time in Aruba. The location was perfect, right by shops and the pier, wasn’t too far out from other destinations. My room was as pictured. The staff were amazing, very friendly and super helpful. The pool area was so pretty, especially at night time once lit up. I love that they offer boat rides to flamingo island, I got a private cabana for a day and it was amazing! My only complaint was very minor, I got a smoke-free room but it still smelled of smoke. Luckily I spent majority of my time not in my room so it didn’t bother me too much.
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Marcus
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved the amenities
Devon
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I would rate this hotel a 3.5 out of 5. The property itself was clean, and most of the staff were great—especially the servers we encountered at Sole, Fresco, L.G. Smith’s, and Aquarius. Housekeeping also did an excellent job keeping our room clean throughout our stay. The main reason for my rating is the all-inclusive package, which I do not feel was worth the money. We previously stayed at Wind Creek Curaçao and purchased the all-inclusive package there, and the cost felt justified based on what was included. Our refrigerator was fully stocked with beverages, snacks, and chips, and there were also stronger restaurant options. Unfortunately, our experience at Wind Creek Aruba was very different. We booked an ocean suite and added the all-inclusive package at check-in, expecting the offering to be at least somewhat similar since it is the same hotel brand. However, when we asked about having the refrigerator stocked, we were told that we could bring a water bottle to the pool area and refill it at the water fountain. After paying an additional $2,000 for the all-inclusive package, that response made it clear that the value simply was not there. Again, the hotel itself was fine: the property was clean, and the staff provided very good service. But based on our experience, I would not recommend purchasing the all-inclusive package, as it did not deliver enough value for the price.
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Jorge
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall clean and well located. Great service by the staff
Daylenis
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property was nice
Monica
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had an amazing stay. Everyone was nice and helpful. The room was spacious and clean. It's cool there are 2 properties within walking distance. The ocean suites has 2 pools a hot tub and a sandy lagoon. The marina hotel has a pool and alot of high-end shops on street level. Of course the star.... having access to their private island. Flamingo island is accessable by water taxi that guests have free access to. Just have to bring your room key so they scan it before getting on the water taxi. The area around the hotel is perfect. There are restaurants and shops. My daughter and I will definitely be back at Renaissance Wind Creek.
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Lartisse
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was wonderful, safe, clean, and prime location; close to everything.
John Randolph
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The resort was listed as ADULT ONLY which is why we elected to stay there again after our last visit 8 years ago. There was not a single day where children were not prevalent in the lobby, around the bar, pool and common areas. We were advised by staffing those were “public areas” and the hotel could not prohibit them. Public areas? Does Marriott not OWN and maintain those areas? They are NOT public! In addition, every charge made in the resort for drinks, food - whatever - automatically generated a 15 - 16% “service charge” which was NOT posted, we were NEVER advised of and did not realize until our last day there. So for every gratuity we elected to pay on our own (usually @ 30%), we were actually paying 45 - 46%. This amounted to over $125 ADDITIONAL gratuity over our nine nights there. And the resort fee of nearly $80 per night (including tax) is COMPLETELY ridiculous, considering most hotels charge around a third of that. The resort itself and staff there could not have been nicer or more accommodating. Our room was very nice with a small balcony and harbour view and serviced every day we were there. A power outage that lasted an entire DAY was problematic and we were not advised of it until the day before it occurred. Our room was basically useless from 9:00 am to 9:00 pm. There was no electric whatsoever or hot water available. After a brief discussion with management and Expedia, the resort did agree to refund one nights stay to our credit card on file.
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