It’s a five star property all around

The hotel was excellent. I thoroughly enjoyed the food, the spotless cleanliness of the facilities, and, above all, the wonderful hospitality of all the staff members. Highly recommended

It’s always clean and friendly workers

Very nice stay

The staff was friendly.

WiFi didn’t work in the room.

WiFi in the room was terrible. Other than that the building and food were great.

Excellent hotel Clean room Friendly staff Great food

Good place to stay comfortable

Todo bien

Excelente hotel, la atención al cliente en la recepción podría ser mejor.

Hotel no longer providing expedia VP upgrades

toilet issues, Hot water issue, no water issue, yellow water issue, bad mattress issue,

Great value, great location, good restaurant. Only negative was a mildew like odor in the room and at times in the hallway but there were deodorizers to decrease the smell in the hallway. Airport shuttle service was excellent and one of the reasons we picked this hotel

This Hotel is my favorite ever time I arrive to Guayaquil , staff are so friendly , lovely and kind Very clean every corner of the hotel , Breakfast buffet has great variety of fresh fruit and local dishes Loveee this place I will recommend for any travelers.

Nothing everything is perfect in that hotel

Absolutely great hotel. Love the staff and their friendliness and willing to assist and knowledgeable about Guayaquil. Will come back

Muy buen servicio y muy limpio

Habitación impecable , aseo excelente

Hotel Stay was excellent on all levels