Great helpful staff. Extra clean and spacious room. Room had a safe, refrigerator, free coffee with coffee maker, toiletries and great view of the city. Didn’t have time to use the Spa, gym or pool. Next time! Lastly, free shuttle to airport. Although I generously tripped the driver. By the way my shuttle was for 2:00am (no problem) as I had an early flight. Great experience and will stay again.

todo muy bien gracias

I stayed at the courtyard by Marriott in Guayaquil , Ecuador. The first night was a nightmare, we went to bed as normal then out of nowhere we gotten woken up at 11pm by security in a unprofessional way just because he thought there was no one in the room . He kept trying to come in the room like 5 times my daughter was scared and fell off the bed because of how scared we were. I went down stairs to let the front staff know about the issue and the manager was not there and told me that I had to wait until 9am for the supervisor. We explained the supervisor the issue and she understand and upgraded our room and gave us a complementary breakfast. We let the front staff know that we had to be at the airport at 3am and if they can have a shuttle ready for us and they said yes. When it was time for us to leave they told us the shuttle left at 2am but never told us anything about the shuttle leaving early . They got us a taxi that works for them. The taxi said he works for a private contractor for the hotel when we got dropped off the taxi guy that work for them charged us $5 but we were told it was for free. With so much misunderstanding and issues going on I rate this hotel a 2.5 out of 5 it could have been better and the small issues we had shouldn’t have happened at all.

Always an amazing experience!

Great location!

The staff members were respectful and assured that my stay met my expectation. Highly recommended.

The best I always stay here when I visit my country

We did had breakfast this time Our stayed was great

absolutely beautiful hotel with very professional and helpful staff. Absolutely nothing to complain about. Would definitely stay there again!!!

Muy buen hotel, buena ubicación y excelente atención

I will not go to another hotel from now on while in Guayaquil. Price is right and service is 5 stars. Everyone is very helpful and friendly, installations are well maintained and the breakfast buffet is delicious.

Thank you for meeting us at the airport. We felt very safe and well taken care of.

It is oustanding...the people that work at this hotel are exeptional. I stayed for one week with my kids and we all felt at home. I truly thank them for this extraodinary experience.

Good food, very nice staff and clean!

Gracias

The Spa is expensive overpriced) Everything else is fine.

Ok

Good location.

Room was very beautiful and the restaurant amazing

Amazing staff. Everyone was so attentive.