Overall Ratings & Reviews Labourdonnais Waterfront Hotel

Aweful service by some staff members. Overcharged bill, wrong room service order delivered, 45 mins wait for a soup at the restaurant, elevators not working for entire hotel……long list of issues in just 2 days of stay at this hotel that I have not faced in past 20 years of travel. Will not go back again. Run down hotel now. Way past its glory

It was a beautiful hotel. The staff was very friendly and accomodating. Good location.

ful hotel with excellent service on the harbor. We were very pleased with our stay

The best Breakfast every morning....love it very much and staff were awesome....every one of the dining staff were excellent ....more than a 5 star ...beautiful location...will go there anytime in the future...love it!!!

Great hotel. Only problem is that my initial payment of one night was not in their records, so I was charged twice for one night. I will not have internet access until mid February so I will have to wait until then to clear this up.

Nice hotel. Staff is not very responsive

This was one of our best stays anywhere! The hotel is beautiful and the room better than the pictures. Located on the waterfront with shops and restaurants. The staff was helpful in everything we wanted. The breakfast buffet was delicious.

The hotel staff were top notch. They went out of their way to make our stay wonderful

Overpriced. Shampoo but no soap or body gel in shower. Have to exit tub to get liquid soap. Not enough usb ports.

Good value - excellent service, large and well equipped room, generous breakfast, good size gym with lots of equipment. Convenient location for restaurants and shopping and to join cruise ships.

Room was clean. Well decorated and tidy. Big bathroom. Lobby was modern and well decorated. Good location. Friendly staff. Massage and spa treatment was good. However sauna took a long time to heat. Overall a nice hotel in a good location

Lovely hotel, exceptional service and great location.

Personnel très avenant.

Staff were perfect as I know them for many years. They all are so helpful. This will be the hotel that I will stay and that s why for so many years I have been going, just because of rhe staff and the Location.

The best hotel in Port Louis.

The hotel is in need of upgrade . The elevators were out of order for over a month and guest are expected to walk up stairs and the use the service elevators. This should be told to guests before booking not when we arrive at the hotel. Cleanliness was good .food improved.

Wonderful and helpful staff. Would definitely stay again.

Overall it was a wonderful stay.

Efficient , welcoming and friendly front desk on check in. Flawless service. Great location Restaurants were amazing. I will be back.

The hotel is a business hotel in a convenient location. The restaurants are terrible and service is sub par. Additionally amenities such as the mini bar, were never stocked, so one had to order room service. So in general, it is not good value for the money.