We booked 1 room via the application on 1 Jan 2021 to stay 1 night on the same day. Rates 203 thousand per night in the application. Usually the fees paid in the application are all-inclusive, there are no additional fees. Apparently, at the hotel, we were charged 10%, he said. We have been booking hotels / inns for many years, only recently there has been an additional local tax fee, beyond the rate we have paid via OTA (Online Travel Agent). Ts .. tsk .. tsk .. In the same holiday season, in two other cities larger than Lubuklinggau, we were able to get better lodging rooms at a lower price. Room no. 1, in the lobby. The room is small, double bed. TV ok, AC ok. The receptionist smokes in the front office, the room is closed. The lobby smells like cigarette smoke. The floor seemed not to have been swept, it was still rubbing. The toilet is narrow, not suitable for large / fat people and not suitable for people with claustrophobia. The toilet is a sitting bidet WITHOUT a toilet seat. You know, it's cold at night, shitting the sitting position on the ceramic. Want to squat on the toilet seat, worried that the toilet is not strong. The toilet lid broke and fell off the hinges. I don't know what happened to the poor toilet lid. At midnight I woke up to pee but the water didn't flow. Imagine, dying to pee but there is no water to wipe. The water is just dripping. Sleepiness disappeared instantly. The toilet vent is closed, but there is no exhaust. New towels and blankets were provided after we requested. Even then, only one towel was given, even though we were both. The bath mat was also only provided after we asked. The peak, lots of mosquitoes. As it turned out, the bedroom window could not be closed, unless it was tied to the trellis. Photo attached.