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Horison Kotaraja
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Overall Ratings & Reviews Horison Kotaraja
Traveloka (1,795)
8.7
Very Good
From 1,795 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.8
Location
8.9
Service and Facilites
8.7
People often mention about Horison Kotaraja
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Bedroom (114)
Staff Friendliness (112)
Ambiance (109)
Accessibility (99)
Hotel Area (98)
Bathroom (94)
Taste (91)
Variety (89)
Room Space (88)
Distance to City Center (78)
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Traveler Reviews Horison Kotaraja
Number of reviews per page
20
40
Customer reviews
MW
Mathias W.
Leisure
6.4
/10
Reviewed 2 week(s) ago
I was given a room on the 2nd floor where the room air conditioner was not working properly. I had to sleep on the floor because the room was very hot. This was the worst experience. I am happy to stay at this hotel.
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Accommodation's Reply
20 Apr 2026
Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany Free
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ar
abdi r.
8.5
/10
Reviewed 3 week(s) ago
best hotel in service
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Accommodation's Reply
20 Apr 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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JR
JOSIAS R. B.
10.0
/10
Reviewed 4 week(s) ago
Cool, comfortable rooms, right near the main highway of Abepura, Sentani and towards Jayapura city
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Accommodation's Reply
31 Mar 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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E***a
Staycation
10.0
/10
Reviewed 4 week(s) ago
The service is great. Keep improving.
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Accommodation's Reply
31 Mar 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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A***e
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, good service, very satisfied
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Accommodation's Reply
27 Mar 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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RC
Rayya C.
5.9
/10
Reviewed 5 week(s) ago
The way to clean the room has been improved even more... don't just sweep and mop.
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Accommodation's Reply
27 Mar 2026
Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany Free
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RI
Royke I.
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and the room service and restaurant facilities are excellent.
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Accommodation's Reply
27 Mar 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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M***a
Leisure
8.5
/10
Reviewed 5 week(s) ago
The place is in the middle of the city and the rooftop is the best place to hang out and see the city view.
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Accommodation's Reply
27 Mar 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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M***a
Leisure
8.5
/10
Reviewed 5 week(s) ago
Please pay attention to the room cleaning.
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Accommodation's Reply
27 Mar 2026
Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany Free
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R***a
8.5
/10
Reviewed 5 week(s) ago
Please improve your cleaning methods to make the room cleaner...
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Accommodation's Reply
27 Mar 2026
Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany Free
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R***a
Leisure
9.7
/10
Reviewed 5 week(s) ago
Nice hotel and good service, every holiday and business trip to Jayapura I definitely stay here.
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Accommodation's Reply
27 Mar 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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H***i
Staycation
9.4
/10
Reviewed 7 week(s) ago
I booked for a friend, and check-in was easy. The roadside location makes it easy to get around. The room was comfortable.
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1 people find it helpful
Accommodation's Reply
18 Mar 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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Yohanis R. F.
10.0
/10
Reviewed 8 week(s) ago
Cool, clean room as pictured, friendly staff, good lift because you can use a new card to enter
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Accommodation's Reply
05 Mar 2026
With our deepest respect from Horizon Hotel Kotaraja! Thank you for taking the time to share your experience at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay and the facilities and services we offered. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We look forward to welcoming you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany, Coordinator
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Cliff R. T.
10.0
/10
Reviewed 9 week(s) ago
The hotel is nice, suitable for families, there is a swimming pool.
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Accommodation's Reply
05 Mar 2026
With our deepest respect from Horizon Hotel Kotaraja! Thank you for taking the time to share your experience at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay and the facilities and services we offered. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We look forward to welcoming you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany, Coordinator
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re
revona e. p.
Leisure
6.5
/10
Reviewed 9 week(s) ago
Just entering from outside, the security guard who greeted me was actually smiling. When I went to the customer service, there was no smile at all, you know I only asked for an extra key and they said only one, even though I brought my child, and every little thing he would go out to buy something, even though he just said there was a deposit, I think the customer service needs additional training, the only thing I like is the swimming pool.
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Accommodation's Reply
05 Mar 2026
Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany, Coordinator
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H***i
Business
9.4
/10
Reviewed 9 week(s) ago
I booked for a friend, and the check-in process was smooth and the location is very strategic.
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Accommodation's Reply
18 Feb 2026
Warm regards from Horizon Hotel Kotaraja! Thank you for taking the time to share your experience during your stay at Horizon Hotel Kotaraja. We are delighted that you were satisfied with our facilities and services. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We look forward to welcoming you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany, Customer Service Coordinator
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A***l
10.0
/10
Reviewed 10 week(s) ago
Very interesting, friendly staff.
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Accommodation's Reply
12 Feb 2026
With our deepest respect from Horizon Hotel Kotaraja! Thank you for taking the time to share your experience at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay and the facilities and services we offered. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We look forward to welcoming you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany, Coordinator
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Dean F.
Business
10.0
/10
Reviewed 10 week(s) ago
The room and atmosphere are great, check-in was also easy.
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Accommodation's Reply
18 Feb 2026
With our deepest respect from Horizon Hotel Kotaraja! Thank you for taking the time to share your experience at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay and the facilities and services we offered. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We look forward to welcoming you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany, Coordinator
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SF
Syfah F.
Business
10.0
/10
Reviewed 11 week(s) ago
Friendly staff, comfortable and clean hotel.
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Accommodation's Reply
12 Feb 2026
With our deepest respect from Horizon Hotel Kotaraja! Thank you for taking the time to share your experience at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay and the facilities and services we offered. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We look forward to welcoming you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany, Coordinator
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Yohanis R. F.
10.0
/10
Reviewed 11 week(s) ago
the best for me, thanks see you Again
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Accommodation's Reply
11 Feb 2026
With our deepest respect from Horizon Hotel Kotaraja! Thank you for taking the time to share your experience at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay and the facilities and services we offered. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We look forward to welcoming you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany, Coordinator
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Number of reviews per page
20
40
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