Overall Ratings & Reviews Villa Rosa Kempinski

Clean environment. Beautiful rooms

All the staff was courteous and efficient. They always are us feel special and cared for. I would highly recommend this hotel to anyone travelling to Nairobi. 5 star, first class.

Beautiful property. Downside is it’s in downtown.

Outstanding, professional and courteous staff, hotel and the "wall of fame" of all the presidents and dignitaries who have visited the Hotel.

Travel the world and never had such friendly, helpful staff.

Nice

Hotel was just amazing, better than any 5 star I’d stayed in. A home away from home. Didn’t want to leave. Nicely laid out and in tip top shape. The room given was newly renovated in which I found no defects. The breakfast choices were plentiful and delicious. The staff was top notch, everyone is treated as royalty. This hotel definitely stands out. Whenever I mentioned its name everyone knew of it. Other food choices and bars were just around the corner in the mini mail . Streets are very safe. Westlands is just 10mins away.

The incredible breakfast buffet. It was fabulous.

Forth visit to this lovely hotel for business. The hospitality and overall service is excellent. I highly rate this hotel and recommend to those staying in Nairobi.

24 hour room service

The staff were extremely helpful and attentive. The hotel is getting old and needs a new coat of paint and carpets

Very pleasant with well trained, attentive and polite staf. Congratulation to the whole team.

We had a very brief stay but it was delightful. The staff was very friendly and helpful. We had a very comfortable night of sleep and a delicious breakfast in the morning.

Nice hotel, great stuff

Ar this particular hotel the customer service is awesome, house keep went beyond the call duty.

Great service. Excellent restaurants and breakfast. No complaints and accommodating for a late check-out. We would stay there again.

The staff were amazingly friendly with great service and beyond

Friendly staff and excellent service all around

Amazing hotel!! I can’t say enough wonderful things about the staff and food!! We had transportation too and from the airport. We enjoyed the day at the heated pool with great drinks and lunch. The included breakfast was delicious.

Absolutely beautiful and I loved all the staff members. The food was excellent!