Azalaï Hotel Cotonou

Explore Azalaï Hotel Cotonou
7.2
Pleasant
From 77 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

8.8

Service and Facilites

7.4

Traveler Reviews Azalaï Hotel Cotonou

Number of reviews per page
20
40
Top reviews
Muktar
icon-Business
Business
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very old hotel
Verite
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Cool and safe place
Nonkululeko
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

The hotel is comfortable with a great outdoor swimming pool area. A number of things need attention to details: lack of towels for the bathroom floor as the shower is open and floor slippery when wet, replacing shower gels used daily, more meat variety at breakfast, placing note that water in the fridge is part of the bar and water outside is not! It takes a small things to make the stay memorable
Read More
WALEED
icon-Business
Business
8.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Whether was good, room cleaned, but the price is higher vs the hotel level.
Kelvin
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

First of I wanted to do a late checkout since my flight was at 11pm but was told by the front desk that they had no availability. I was able to go on Expedia and found that there was available rooms. I can not imagine for the life of me why the front desk would have told me they had no available rooms. I ended up booking on Expedia for another day just so I don't have to wait at the airport from checkout time till my flight time. Secondly the sevice was really horrible, I was stopped at the entrance so they could verify I actually had a room in the hotel. I felt discriminated against either because I wasn't white or wearing a suit. I would most def not recommend this hotel and will not be lodging here again.
Read More
Martin
icon-Business
Business
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The property is now old. However, it's still very functional, neat and the staff are friendly. It's good enough for a sound sleep nothing fancy.
Steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Someone spoke English ...thanks to Candice. Excellent ambiance, beautiful art, lots of seating in lobby. Accommodations for just hanging out at the bar , the pool, and beach location, and good food. Excellent location to the supermarket, museums, airport, and the local big market. The staff were all excellent and very polite.
hugues
8.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

I had a good time on my stay, very friendly and helpful staff.the only problem for me was the black lines between tiles in the bathroom, overall thumb up.
Guy
8.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

A
Brenda
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 188 week(s) ago

Hotels.com verified review

A little hic-ups at te start but Hotel staff did their best to resolve all issues. Very Friendly staff.
Olumide
icon-Business
Business
2.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

The hotel had horrible internet. It was so bad that I always had to come downstair to work. It was such a mess. The services was bad, they were unhelpful with anything. An hotel as big as this didn't plan for one foreign socket in their room and were not helpful in anyway. It was an overpriced room.
Mamoud
icon-Business
Business
4.0
/10
Reviewed 312 week(s) ago

Expedia Group verified review

When checking out the hotel management refused to include in the bill, the money I paid when I booked online, and only issue me receipt for food consumed. Their excuse is that I paid to Expedia not to them, hence, they are not responsible for issuing the receipt. Meanwhile they gave me room on the basis of the same payment, which I found contradictory. I liked the fact that, they picked me up from the airport and took me back. The room was clean and cozy. If you cannot get a room on 4th or 5th floor go for city view, which is cheaper. You enjoy the ocean view only when you are on higher floors, the view from the lower floors is partially blocked by the roof of the restaurant. The food was slightly off for me, it tastes flat and monotonous, and overtly expensive.
Read More
Rupert
icon-Business
Business
10.0
/10
Reviewed 314 week(s) ago

Hotels.com verified review

USed whilst doing business in Benin. Very comfortable and excellent service
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Rooms are spacious enough for comfortable working. Staff is friendly and helpful. Internet was iffy as my room was a bit too far from the WiFi router.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Rooms were good. Spacious, easy to work in. Food was not so great, but they gave good recommendations for places nearby.
Opeyemi
icon-Business
Business
6.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Hotel was just okay. Given the alternatives it is probably top 5 in the country but in terms of international standards, it’s really just okay. Breakfast isn’t worth the $20 either, wasn’t great.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

I had no hot water for two days, and no clean towels. it sucked.
Rupert
icon-Business
Business
10.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

used as a base for a business trip
Abdul Wahab
8.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

One of the few correct business hotels in Cotonou. Price quality ratio good
Verified traveler
8.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

It was a nice hotel, clean rooms, friendly staff. WiFi was was good. If you want to print anything, don't do it from the hotel as it is 500 CFA per black and white page. However, this is not a knock against this hotel, this is the same rate for the four hotels I've stayed at in Cotonou.
Number of reviews per page
20
40