We didn’t like the cleanliness of the shower. The bathroom sink had a clogged drain. There were missing flushing operating parts on the toilet. The lounge furniture was dirty. The air conditioning had a bad order which triggered my allergies. Continuously triggering a cough. I had to sleep with the windows open and portable fan blowing for an entire night in order to keep from coughing. I had requested to change to a cleaner room without all of these issues. What they gave was a smaller room with no sofa but still a badly stained shower.

I had a wonderful stay at Hotel English Point Marina & Spa. The room was clean, comfortable, and well-maintained, with a relaxing atmosphere and all the amenities needed for a pleasant stay. The bed was very comfortable, and the room provided a quiet and peaceful environment to rest after a long day. The staff were exceptional, friendly, welcoming, and always ready to assist with a genuine smile. Their professionalism and attention to detail made the experience even more enjoyable. They were helpful with any requests and made me feel well taken care of throughout my stay. Overall, I had a great experience and would highly recommend this hotel to anyone looking for comfortable accommodation with excellent service. I look forward to staying here again in the future.

Nice place to stay

It would have helped if the staff reminded me that breakfast was included in my booking

Had a wonderful experience

Por hotel i am not Happy not like website image

Perfect .. Excellent service with superb location

Excellent place 👌

Well Equiped Rooms

Overall it was good, breakfast was excellent, the gym was well equipped, and staff were very helpful and great.

A good location hotel and friendly staff

Staff was nice and helpful. Room was spacious. Food was terrible and overpriced. Tried four of the restaurants and none of the food was good. Plenty of restaurants off site that were better and cheaper. Food is catered to Muslims (halal)

The room was a suite, beautiful once. But withno maintenance it had deteriorated to an absurd amount, bathhroom cabinet doors almost falling off in your hands, dirty paint, tv has 4 channels 3 are football, hdmi ports removed, even the room number had missing numbers The pool is the best feature if you ignore the many missing tiles. Ordering food is easy mostly, thecwaut is ridiculous but when it comes it is delicious and fresh. Breakfast is just ok. Staff are friendly enough. But everything is worn. The bed was great comfortable. Had to plead to get a second swipe to keep the ac running when i went out ofvtge room. Cleaners turned up when they want. Even wake you to clean the room in the morning. It is way overpriced. Stay once only, not again

Disgusting rooms, with cockroaches, broken and old furniture and unclean towels and bathrooms that were not cleaned and had to be cleaned in front of us. Staff were very nice, helpful and lovely, this neglect is to be placed on management/owners who are cost-cutting due to apparent financial difficulties.

The room provided was not at all like the pictures. The air conditioner hardly worked. All the living & dining room furnishings were outdoor items. Towels were thread bare. Facilities need extreme maintenance.

No hot water in the morning and AC didn’t work very well. Otherwise a great location and loved the swimming pool.

Rooms were modern and clean, but way too small for the price....I think they should double the double rooms.way too small for a couple Felt cramped

Clean, good facilities, helpful staff, good vibes. If you want typical beach activities close by, this is not the hotel for you. If you want an excellent base to explore Mombasa from,then this is the one.

Breakfast set up wasn’t organized as it’s spread into many corners. It would be better if you have everything in one area that way you can easily make your choice. Some of the items are hidden in small corners. So the layout could be better organized.

The staff were wonderful the chap that checked me in was amazing (unfortunately I didn’t get his name). The driver and all the reception staff were great. But the real star was Beverley in the spa. So helpful and considerate. All in all the staff made my stay very pleasant. I have mobility issues and was so well looked after