Overall Ratings & Reviews Bole Ambassador Hotel

A bit of re innovation's needed

Great staff, great service . But the building was under construction and the photos do not match what is actually available.

Great hotel

Booked n paid 3 nights But only stay one night..only good thing about this place is the staff..

The only positive experience is the entire reception staff is professional

Never stayed, they had no heat!

The rooms are old and their service is poor

The property has aged. In the room I stayed in, the sink was broken and you can tell it has been broken for some time. The towels were old, the internet was the worst I have had in ages.

I was very happy by the Hotel service

The staff was very welcoming and helpful at every step from booking until departure. They are very time conscious, the food is great and affordable. The rooms are clean and very comfy. The hotel offers very good value for money.

The hotel needs to be renovated/deep cleaned. There was a bad smell coming from the drain in the showe. Water leaking from the ceiling. No air conditioning in the hotel, as advertised on the website.

Terrible customer service, awful food,

Old building, the stuff is not very helpful. The only advantage is that is so close to the airport

The property is on a road and there is free airport transfer. Very nice. The restaurant staff are always changing rates...

During my frequent trips to Addis from the US, I was staying in the Hilton or the Sheraton. I decided to try Bole Anbassador Hotel this time around. Following my stay, I decided to make Bole Ambassador Hotel, my all time hotel accommodation in Addis.

I booked my hotel stay, over a month in advance, as time approaches i try to contact the hotel, no one replies via app messenger nor telephone. I had a friend go to the hotel, before I arrived, they told my friend she had to speak with the manager to help me, and he was gone. My friend went back again, the staff then stated I canceled my reservation...I couldn't even get a hold off them, I explained this to expedia, they to could make contact. SMDH!

I did NOT stay there. I wrote to you explaining that I gave you the wrong date. There is no way for me to comunicate with you or to correct the mistake. How is a person to do such a thing? I fear that you will not read this either.?? I am only to be in Addis ababa on the night of August 15th and I leave to the airport early on the 16th. PLEASE, PLEASE HELP ME FIND HOW TO CORRECT THIS MISTAKE!!!!

The place was clean overall, but the bathrooms had a lingering off-putting scent. Closing the bathroom door helped contain it to just the bathroom and also having the bathroom fan on reduced but the light and fan would have to be on throughout. Overall it was a good stay.

It was cold and noisy, not the best experience

Convenient location and comfortable bed. Staff courtesy and restaurant menu are below the standard the hotel can be. Every guest seems to be taken for granted to be a transit passenger sent by an airline - annoying when one is not and bad deal to those who are.