Excellent as always.

The property is beautiful and well-maintained. However, the customer service could be improved. Staff did not take the time to explain amenities such as breakfast or inform me that dinner was available on-site. I ended up leaving the property to purchase dinner elsewhere, only to find out later it was offered here. Better communication and attention to guests would make a big difference. Every customer should feel valued and informed.

Great Value !!

Recommend by a friend, and such a good call. Welcoming and helpful staff, a laundry service , good food and any tiny issue sorted immediately. Lovely gardens and a quiet position. We would definitely stay here again.

Set among lovely gardens, the Brontë is a comfortable retreat and workspace. The staff are friendly and helpful. Dining on site is consistently enjoyable, with meals crafted with care.

The greenery is exceptional . Clean rooms

A very nice hotel. The staff were amazing.

the staff couldn't be more friendly and helpful. we feel like we are with family.

We n er stayed at this property require refund

Beautiful gardens to relax enjoy a glass of wine and listen to the birds

The Brontë is a little oasis in this part of Harare. Charming hotel with really friendly staff. It is showing it’s age and slightly run down in areas.

An oasis in the middle of Harare.

Just a lovely property with fabulous gardens

Very clean. Staff very friendly and helpful. Breakfast can improve.

Professional and friendly service.

Excellent customer service

Arrived in the evening to the soundtrack of frogs! Fortunately the noise is not intrusive. The reception and other staff were excellent, welcoming without hovering.The room was as described. The air-conditioning worked and took away the heat efficiently. The breakfast selection was great and catered for most palates Not everything was excellent. The bathroom taps were loose and the extractor fan was somewhat noisy.

This was not my first visit to the Bronte. After the first night in the hotel, many of the long time employees recognized me -- and said, "Welcome Back." How lovely that was. It felt like coming home.

Beautiful gardens and excellent staff!

Awesome staff and so kind patient nad helpful.