Overall Ratings & Reviews FIVE Jumeirah Village Dubai

Disappointed with my stay. The room service was extremely slow — it took at least 45 minutes every time we asked for something simple like towels or drinks. The food quality was also below expectations. Overall, not the standard I expected from this hotel.

great hotel

Best place wow

Very hospitable and affordable with great amenities for all. Convenient location with access to other FIVE hotels by the Jameriah Beach. Would highly recommended and revisit

Thank you

Nice hotel, just very busy and lots of party clientele

My jewelry was stolen by housekeeping. Then the staff tried to gaslight me into thinking I misplaced my jewelry which was not the case. Do not stay here! The Palm and Luxe are much better.

Amazing property, friendly staff gave me complementary upgrade to pool villa room, great breakfast buffet. Even though a “noisy” / busy hotel, rooms are very insulated so it never bothers you and you don’t hear it. Would stay again for sure, as long as you don’t mind being in JVC area and willing to take cars slightly longer drive toward palm, marina, business bay etc

USB outlets and a microwave would be a great addition. Other than that, the stay was amazing and I’ll definitely return for another visit.

Loved it I had a good birthday

I had asked for a good view and a room above 50th floor since I was coming back after 5 years. The receptionist said my room will have the view of Burj Khalifa and when I check in, it was not there. I went down immediately and showed the video of the balcony view and there was no burj Khalifa.. she had lied to me. She said this is all I have for now and I will put you in the Marina room tomorrow, I said I need the roll with the Burj Khalifa she kept repeating I will move you to the Marina room. I did not like the lies that was told and I was not put on any floors above 50z

cff

Beautiful property and amazing staff.

I have hesitated to make this post for a while now, but I feel it is best for awareness. They stole my jewelry at the spa on a day that was quiet and mostly staff present. I am still hoping that the police investigation would yield positive results as I cherished those Jewelries. Although I was assured that the police would do all it takes to ensure they retrieve my items, it still leaves a bad taste which is a real shame

Na

A five star that has thieves around the hotel. My personal belongings were stolen. If anyine wants to stay at the hotel just be conscious that your personal items are likeky to be stolen. Sadly, this should not haooen in the UAE. Although there are assurances that the police will catch the culprit and retrieve my items. My fingers are staying crossed!

Thieves operate at this hotel. It would have been a great short break, but the sad experience ruined it all. I jad to stay extra days to help police in their investigations. Overall, the hotel has brought disrepute to the UAE. It is indeed a sad experience

i love the pool

Amazing place to be at

Nice staff, location is far from everything. Makes transportation expensive.