Overall Ratings & Reviews Mercure Makassar Nexa Pettarani

Dear valued guest, Thank you for your positive review! We are delighted to hear that you enjoyed your stay at our hotel and were satisfied with the service provided by our staff. We are committed to continuously improving our service quality to provide a better experience for our guests. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear Ms. Asrianti, Thank you for your review of the Mercure Makassar Nexa Pettarani Hotel! We are pleased to hear that you were overall satisfied with your stay at our hotel. However, we apologize for the inconvenience you experienced with the single-key access policy. We will consider improving this policy to make it more flexible and convenient for our guests. We also take your criticism regarding the variety and taste of the breakfast food seriously. We will conduct another food test to ensure that the food we serve meets our quality standards. Thank you for your constructive suggestions and criticism. We look forward to welcoming you back to our hotel and providing you with an even better stay in the future. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your review of the Mercure Makassar Nexa Pettarani Hotel! We are delighted to hear that this was your first stay in Makassar and that you found our hotel to be one of the best. However, we apologize for the inconvenience you experienced with the mosquitoes in your room and the yellowing of your bedsheets. We will address this issue immediately and make improvements to the cleanliness and comfort of your room. We are also pleased to hear that you enjoyed the hotel's safe atmosphere and facilities, as well as the delicious and varied food, including healthy options. Our friendly staff also made your experience even more enjoyable. We look forward to welcoming you back to our hotel and providing you with an even better stay in the future. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your review. We greatly appreciate the friendliness and helpfulness of our hotel staff, as well as the comprehensive facilities. We are committed to continuously improving the quality of our services and facilities to ensure our guests' satisfaction. We look forward to welcoming you back in the future. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your review. We greatly appreciate the friendliness and helpfulness of our hotel staff, as well as the comprehensive facilities. We are committed to continuously improving the quality of our services and facilities to ensure our guests' satisfaction. We look forward to welcoming you back in the future. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear Mr. Marzel L, Thank you very much for your review! We're thrilled to hear that our staff were friendly and helpful, and that our facilities met your needs. We look forward to welcoming you back soon and continuing to exceed your expectations. Best regards, Wahyu Nursekha Wijayanti General Manager

Dear valued guest, Thank you very much for your positive review! We are very pleased that you were satisfied with the cleanliness and comfort of Mercure Makassar Nexa Pettarani, as well as the friendly service from our staff. We are committed to maintaining cleanliness and guest comfort, and providing the best service with a personal and warm touch. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing an even more extraordinary stay! Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your positive review! We are delighted that you were satisfied with the friendly staff, adequate facilities, and strategic location of Mercure Makassar Nexa Pettarani, close to the city's activities. We are committed to continuously providing a quality and satisfying stay experience for our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani! Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your positive review! We are delighted that you were satisfied with the friendly staff, adequate facilities, and strategic location of Mercure Makassar Nexa Pettarani, close to the city's activities. We are committed to continuously providing a quality and satisfying stay experience for our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani! Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear Guest, Thank you for your positive review! We are delighted that you were satisfied with the friendly staff, adequate facilities, and strategic location of Mercure Makassar Nexa Pettarani, close to the city's activities. We are committed to continuously providing a quality and satisfying stay experience for our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani! Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your positive review! We are delighted that you were satisfied with the friendly staff, adequate facilities, and strategic location of Mercure Makassar Nexa Pettarani, close to the city's activities. We are committed to continuously providing a quality and satisfying stay experience for our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani! Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your positive review about Mercure Makassar Nexa Pettarani. We are delighted to hear that you felt welcomed by our staff and appreciated the hotel's facilities, which made you feel at home. Our team strives to provide a warm and comfortable experience for all our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani in the future. Sincerely, Wahyu Nursekha Wijayanti General Manager

Dear valued guest, Thank you for your compliments about our staff! We are very pleased that you were satisfied with the friendly and professional service provided by our staff during the check-in process. We strive to provide a great experience for our guests from the very beginning, and we are happy to hear that our staff succeeded in doing so. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani! Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your positive review of Mercure Makassar Nexa Pettarani! We are very pleased that you were satisfied with the cleanliness of the hotel and the service we provided. We strive to maintain the cleanliness and comfort of our hotel, as well as provide friendly and professional service to our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear Mrs. Pratiwi M, Thank you for your positive review of Mercure Makassar Nexa Pettarani! We are very happy that you felt comfortable and at ease during your stay at our hotel. We strive to create a relaxing and peaceful atmosphere for our guests, so they can feel at home. We are happy that you have recommended our hotel to others. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing you with an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your positive review of Mercure Makassar Nexa Pettarani! We are very pleased that you enjoyed our hotel's strategic location, which is easily accessible from various directions, including the airport. We strive to provide complete facilities and friendly service for our guests, including a coffee shop and swimming pool for them to enjoy during their stay. We are also happy that you were satisfied with our hotel accommodations and services. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear valued guest, Thank you for your feedback regarding your stay at Mercure Makassar Nexa Pettarani. We are very sorry to hear that you found dirty and stained bed linens upon check-in. We apologize for the inconvenience and will take immediate action to ensure that our room cleanliness standards remain high. We will investigate this incident and provide additional training to our housekeeping staff to prevent similar incidents in the future. If you have the opportunity, we look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing you with an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Thank you for your compliments about the breakfast at Mercure Makassar Nexa Pettarani! We're so glad you enjoyed the variety of options we offer. Our team works hard to provide our guests with a delicious and satisfying breakfast experience, with a diverse menu of choices prepared with fresh ingredients. We look forward to welcoming you back to Makassar and Mercure Makassar Nexa Pettarani, and providing you with an even better stay in the future. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear Valued Guest, Thank you for your positive review of the Mercure Makassar Nexa Pettarani Hotel. We are very pleased that you were satisfied with the friendly and helpful hotel staff, especially during the early morning check-out process. We are proud of our team who always strives to provide the best service and ensure guest satisfaction. We are committed to continuously improving the quality of our service and ensuring that every guest feels satisfied and comfortable during their stay at our hotel. We look forward to welcoming you back and providing the same satisfying experience. Sincerely, Wahyu Nursekha Wijayanti, General Manager