People often mention about DoubleTree by Hilton Surabaya
All
Distance to City Center (97)
Room Space (97)
Bedroom (94)
Staff Friendliness (93)
Bathroom (87)
Hotel Area (85)
Ambiance (82)
Variety (77)
Surroundings (74)
Family Friendly (73)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews DoubleTree by Hilton Surabaya
Number of reviews per page
20
20
40
40
Customer reviews
Maria U. W.
Staycation
10.0
/10
Reviewed 3 day(s) ago
Can't say anything, the point is PERFECT 🥰
See original
+5
Find this review helpful?
DR
Dwi R.
10.0
/10
Reviewed 2 week(s) ago
Always come here every time I go to Surabaya, the best
See original
Find this review helpful?
RA
Raymond A.
Transit
9.4
/10
Reviewed 2 week(s) ago
The location is very strategic, on the legendary Tunjungan street, there are many cafes and photo spots.
See original
Find this review helpful?
f***a
Leisure
10.0
/10
Reviewed 2 week(s) ago
Hotel recommendations while in Surabaya
See original
1 people find it helpful
RW
Rahma W.
9.7
/10
Reviewed 2 week(s) ago
Comfortable for children and families.
See original
Find this review helpful?
e***r
10.0
/10
Reviewed 4 week(s) ago
I like my stay here and would come here again soon
Find this review helpful?
S***a
Leisure
10.0
/10
Reviewed 4 week(s) ago
It was a pleasant experience to stay with my family during the Eid holiday. The food was varied and delicious. The beds were spacious and comfortable, and the hotel was always kept clean.
See original
Find this review helpful?
S***a
Leisure
10.0
/10
Reviewed 4 week(s) ago
It was a pleasant experience to stay with my family during the Eid holiday. The food was varied and delicious. The beds were spacious and comfortable, and the hotel was always kept clean.
See original
1 people find it helpful
G
Gunaldi
Business
10.0
/10
Reviewed 5 week(s) ago
The best stay here. The room was clean, we got cookies, and the breakfast was delicious. Top notch, a regular!
A very good place to stay at the center of Surabaya city with a spacious room and nice facilities. I stayed during Ramadan and took an iftar package at 360 degrees where it was a very memorable experience ever. The only problem for me was the access from the parking lot to the hotel lobby, I hope they can make it better.
1 people find it helpful
Verified Traveler
9.4
/10
Reviewed 6 week(s) ago
Breakfast cannot be boxed for take away, if it is delivered to the room there will be a charge
See original
Find this review helpful?
RA
Reza A. R.
9.7
/10
Reviewed 6 week(s) ago
We've stayed here several times, and the service is always excellent. It's clean, comfortable, and smells great. The breakfast food tastes a bit different from our previous stays. Overall, so far so good.
See original
1 people find it helpful
V***s
Staycation
10.0
/10
Reviewed 6 week(s) ago
Very good location, clean, fast
See original
Find this review helpful?
Verified Traveler
Leisure
10.0
/10
Reviewed 8 week(s) ago
The hotel contacted me via WhatsApp in the afternoon after checking out. I didn't even know what I'd left behind. It was just facial soap. I ended up returning to the hotel that night to retrieve my belongings. Wow, DoubleTree is awesome!
See original
Find this review helpful?
Verified Traveler
Leisure
10.0
/10
Reviewed 9 week(s) ago
Staff was friendly, gym 24hrs, near Tunjungan Street
Find this review helpful?
R
Roy
9.1
/10
Reviewed 9 week(s) ago
the staff are good, the security guards and hotel crew are good and friendly
See original
Find this review helpful?
G***h
10.0
/10
Reviewed 10 week(s) ago
The hotel's strategic location, luxurious and fragrant, and varied dining options offer a swimming pool and rooms overlooking the beautiful, colorful Tunjungan Plaza.
See original
2 people find it helpful
D***a
10.0
/10
Reviewed 11 week(s) ago
The staff is friendly, suitable for a staycation with family, very pleasant, the food is delicious😍