DoubleTree by Hilton Surabaya

Explore DoubleTree by Hilton Surabaya
9.0
Exceptional
From 1,574 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.1

Location

9.2

Service and Facilites

9.1

People often mention about DoubleTree by Hilton Surabaya
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Distance to City Center (97)
Room Space (97)
Bedroom (94)
Staff Friendliness (93)
Bathroom (87)
Hotel Area (85)
Ambiance (82)
Variety (77)
Surroundings (74)
Family Friendly (73)
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Traveler Reviews DoubleTree by Hilton Surabaya

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40
Customer reviews
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Maria U. W.
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Staycation
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10.0
/10
Reviewed 3 day(s) ago
Can't say anything, the point is PERFECT 🥰
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+5
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Dwi R.
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10.0
/10
Reviewed 2 week(s) ago
Always come here every time I go to Surabaya, the best
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Raymond A.
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Transit
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9.4
/10
Reviewed 2 week(s) ago
The location is very strategic, on the legendary Tunjungan street, there are many cafes and photo spots.
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f***a
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Hotel recommendations while in Surabaya
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1 people find it helpful
Rahma W.
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9.7
/10
Reviewed 2 week(s) ago
Comfortable for children and families.
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e***r
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10.0
/10
Reviewed 4 week(s) ago
I like my stay here and would come here again soon
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S***a
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a pleasant experience to stay with my family during the Eid holiday. The food was varied and delicious. The beds were spacious and comfortable, and the hotel was always kept clean.
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S***a
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
It was a pleasant experience to stay with my family during the Eid holiday. The food was varied and delicious. The beds were spacious and comfortable, and the hotel was always kept clean.
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1 people find it helpful
Gunaldi
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The best stay here. The room was clean, we got cookies, and the breakfast was delicious. Top notch, a regular!
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Gunaldi
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Business
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10.0
/10
Reviewed 5 week(s) ago
Best experience staying here, comfortable bed, clean room, got delicious cookies.
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R***a
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Staycation
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9.4
/10
Reviewed 5 week(s) ago
A very good place to stay at the center of Surabaya city with a spacious room and nice facilities. I stayed during Ramadan and took an iftar package at 360 degrees where it was a very memorable experience ever. The only problem for me was the access from the parking lot to the hotel lobby, I hope they can make it better.
1 people find it helpful
Verified Traveler
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9.4
/10
Reviewed 6 week(s) ago
Breakfast cannot be boxed for take away, if it is delivered to the room there will be a charge
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Reza A. R.
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9.7
/10
Reviewed 6 week(s) ago
We've stayed here several times, and the service is always excellent. It's clean, comfortable, and smells great. The breakfast food tastes a bit different from our previous stays. Overall, so far so good.
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1 people find it helpful
V***s
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Very good location, clean, fast
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
The hotel contacted me via WhatsApp in the afternoon after checking out. I didn't even know what I'd left behind. It was just facial soap. I ended up returning to the hotel that night to retrieve my belongings. Wow, DoubleTree is awesome!
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Staff was friendly, gym 24hrs, near Tunjungan Street
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Roy
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9.1
/10
Reviewed 9 week(s) ago
the staff are good, the security guards and hotel crew are good and friendly
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G***h
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10.0
/10
Reviewed 10 week(s) ago
The hotel's strategic location, luxurious and fragrant, and varied dining options offer a swimming pool and rooms overlooking the beautiful, colorful Tunjungan Plaza.
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2 people find it helpful
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff is friendly, suitable for a staycation with family, very pleasant, the food is delicious😍
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d***s
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10.0
/10
Reviewed 11 week(s) ago
excellent service...taste is also great
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