We had a beautiful room, comfortable bed and everything we needed. The room was impeccably tidy. We used the pool and enjoyed the sauna and hot tub.
When we first arrived we were slightly disappointed by a somewhat unfriendly greeting. We had called a couple of days early to schedule an early check-in and had been told that we would be able to check in at 2 or 2:30, so we arrived at 2:15. The front desk staff told us it was impossible and insisted that she could not have our room ready until 4pm, and was not at all apologetic, one might even say rude. We then watched as 3 other cars arrived after us and were then allowed to check in early. At that point, I went in to use the washroom and then asked if she could give us a call when our room was ready. She then said she would, and we were given a call about 15 minutes later.
When we arrived the front desk staff had changed and the new clerk was extremely welcoming and helpful to us. Overall, we were very happy with our experience but felt that the younger woman who first greeted us was quite rude.