Found blood on the bed sheets in my room. Tried to inform front desk over the cellphone help line they used, no answer. Left a review for management to see, no answer. Told the staff upon checkout, she thought I meant that I had left blood there and said it's okay, then finally understood that there was blood on the sheets before I got there and said she'd send bonus points my way. Bonus points of 3000 after not receiving any other answer seems to downplay how gross that way.