9.8
Exceptional
From 649 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

10.0

Traveler Reviews Hotel Basílica

Number of reviews per page
20
40
Top reviews
Sophie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had an amazing stay at Hotel Basilica. The staff were very attentive from the first moment we stepped through the door and we were offered a free class of cava on arrival. We were lucky enough to be able to check in as soon as we arrived at 12pm as our room was ready early. The rooms were bright and clean, with cleaning services every day, we were welcomed with a chilled bottle of wine and the free mini bar and water was a lovely touch as well. The bathroom was a great size and the shower was large with Molton and Brown toiletries and good shower pressure. The bed was comfortable and large. The standard rooms are on the smaller size but still plenty of space for two people. The pool is small but a nice touch during the hot months and it was very relaxing to chill in there during hotter hours and also sunset. There are plenty of sunloungers and the view is incredible. You can ask for fresh pool towels every day from reception. It was never too busy up there even during the height of summer. You can order drinks to be delivered up there too and there is a little fridge with an honesty system to charge back to your room. The location was also great, it was walkable to all other parts of the city and was only a 15 minute walk from Pere Antoni beach. It is close to some lovely restaurants and cafes and it is very close to the shops too. It is also only an 8 minute walk from the airport bus stop or you can get taxis and Ubers to stop directly outside. I’d highly recommend!
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Kerry
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel was lovely - very clean! Excellent location! Staff were excellent - so helpful and very friendly. Lovely breakfast! The only down side - pool much smaller than photo!
Karen
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel in every way. One suggestion would be to manage discarded towels on sunbeds not being used on the small rooftop terrace which would make easier to find a space to relax!
Mathew
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely staff and property.
Alexandre
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel staff, Mario, was most welcoming. It’s a very charming hotel with an amazing view on Palma Cathedral’s.
Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What an amazing short break at Hotel Basilica in Palma. Quality in everything they do at this hotel from the welcome drink on arrival, to the staff who are consistently friendly, professional and welcoming. Located in a great part of the old town, lots of great restaurants close by and the added bonus of a rooftop pool with an honesty bar for refreshments, we both loved Palma and loved this hotel. Highly recommended.
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Noel
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with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice clean hotel, lovely welcome, good breakfast. Start of holiday ruined as spent the first two nights in a small box room with a low ceiling - room in roof void. No window at head height, a small window that didn’t open. Bedroom approx 12ft by 11ft, 132 sq ft not the 215sq ft i booked & paid for. I suffer with COPD & struggled in the small room with its low ceiling & felt claustrophobic. Ceiling dropped to 7ft high. After numerous requests we were moved. Avoid room 403!
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Catheryn
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with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a fantastic stay at the hotel Basilica. From the moment we arrived the staff was extremely kind, helpful, and full of joy! Every detail was perfect and we would stay here again any time even just for the location! Right near everything but still quiet and peaceful and the view from the roof top pool is fantastic.
M. Veronica
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean and great location. The rooftop pool was a great perk! The staff were very friendly and helpful.
Barry
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great hotel. Ideal location, rooms are cool and quiet. Staff very helpful and a lovely courtyard to chill or rooftop pool for a quick dip! Highly recommend
James
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location, very clean and well maintained. Friendly and helpful staff.
Cathy
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Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location. Everywhere of interest nearby walkable. Excellent breakfast. Quiet at night. Lovely bathroom and Molten Brown toiletries. Charming staff.
Alison
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A very central location in the old town, we were treated with a friendly warm welcome from the reception staff, helpful with recommendations for both the hotel as well as the local area. The room was spotless and beautifully decorated. The roof top terrance has an amazing view across the city, the pool whilst small was a welcomed refresh during hot days, the surrounding terrance was very well equipped with loungers, towels and refreshments. I would highly recommend this beautiful hotel.
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Ruth
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The rooms were immaculate, the staff always friendly and helpful, air-conditioning impressive, roof plunge pool area clean, and a welcome place for a cooling dip.
Rose
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Muy bueno
Alma
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location and wonderful service
GINA
icon-Family
Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This hotel exceeded our expectations. Rooms were clean and we'll appointed and the AC worked great. Staff was very attentive and helpful.
Carolyn
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8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was OK, nothing special but central
Laurie
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10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Such a lovely hotel. Room was comfortable and cute. Everything was thought through. The hotel was in a great area and so easily walkable to central Palma and La Lonja. I did not eat breakfast there as there was so much other good food to be found - but would stay again.
Rosie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Outstanding. Facilities amazing. Staff really kind. Luxury.
Number of reviews per page
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40