Our stay was excellent, with exception to the noise. It was an extremely noisy street below. We didn’t mind it, except for the fact that the air conditioning didn’t run. That would’ve allowed us to keep the doors closed and drown down the noise. There is no parking, but we found parking on the main street and left our car there for two days. The people were amazing as far as staff goes. The room was big and had three balconies. I would recommend this property with those things in mind. The room was beautiful.

First of all the hotel did not look like anything in the pictures. The rooms were small and very dirty. The room had airconditioning but it only worked as a heater so you had to open the windows and it was very hot outside and not to mention extremely noisy 24/7 because of the restaurants and bars beside the property and the people living in that area are very noisy. This should not be called a hotel because they cant even offer their guest ice when it is so hot already outside! The staff are sarcastic and very rude! This "hotel" should be taken out of the offerings of this site because it ruins the image of the site. I've been using hotels.com for years and it is only now that I am extremely unsatisfied with a hotel under your roster. Don't stay in this "hotel" unless its probably winter.

Helpful staff. Nice location. Clean spacious rooms. Excellent breakfast. Street noise, especially Saturday evening. Hot water slow.

Good hotel in a great location!

Breakfast excellent! Wait for hot water requires patience. Staff very friendly and helpful on site. Not well unformed on choices of restaurants or more obscure sights. Excellent location. Some street noise. I will return

Great location Friendly helpful staff Especially Carmella Luchia and the young lady who lived in Peterborough with neck tattoo Thank you !

Excellent all around,

The location was perfect for walking about with lots cute little shops and restaurants. The breakfast menu was great with a helpful staff. It felt a lot like Bourbon Street in Louisiana during the weekend with the street lined with happy people until the early morning. I ended up joining in my last night and had a fantastic time. The room was nice with a cute balcony looking over the cobblestone streets. I would definitely stay there again.

I could list numerous issues with both the hotel and its service. For example, throughout our entire two-week stay, the internet was not working due to unexplained reasons, and the hotel offered no compensation or attempt to address the inconvenience. The only positive aspect of this place is its location.

There is a club beside the hotel. People loud and noisy from 12:00-3:00 am. Honking horns being loud. Terrible terrible terrible.

Front desk gentleman was excellent! Super clean hotel.

Great stay!

what a find!!!!!!!!spotless and excellent rooms ,good breakfast but best of all staff who are very helpful and welcoming. I have stayed at Italian 5 star hotels who could learn from this one--thanks we are a group of well travelled 'older' guys who enjoy short breaks --100% satisfied with this hotel and indeed Palermo

The hotel iand staff are great. The pubs in the area when they are open Wednesday, Friday, Saturday and Sunday are very loud and even with the windows closed you better be a heavy sleeper or you will have to wait until 5am to get some sleep. Other than that the staff is there when needed breakfast was good.

Beautifully clean room and common area. Conveniently located to great restaurants, fish market and shopping. Excellent staff service and breakfast service for 10£. Very comfortable room. The street side room is above restaurants so noise volumes are a bit louder but i was so tired that it did not keep me up.

Very helpful staff.

Great location, lots of lively options for food and drink. Bed is a little hard and shower very little but staff were very friendly and helpful. Let me check in at 10am because the the room was ready which was fantastic

I liked the location of the property. The hotel was very dated. They were very rigid, I was specifically told that if i was not at the reception by check out time then I will charged extra. Stay elsewhere, there are plenty of hotels around the area.

The staff was awesome and very helpful. Street noise a bit loud. Shower door needs attention. Step down in extra room needs signage. Room 103. Can be very dangerous

Cheap rate, dated room, friendly service, terrible bed. You get what you pay for.