8.3
Very Good
From 233 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.3

Location

8.2

Service and Facilites

8.2

People often mention about Super OYO 621 Vania Residence
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Ambiance (6)
Staff Friendliness (5)
Accessibility (4)
Check-in/out Time (4)
Soundproof (4)
Family Friendly (3)
Bedroom (3)
Hotel Area (3)
Distance to City Center (2)
Surroundings (2)
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Traveler Reviews Super OYO 621 Vania Residence

Number of reviews per page
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40
Customer reviews
Robby R.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
The CS is very annoyingly forgetful. I was only able to enter the room at 4 o'clock because it took a long time to be cleaned.
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L***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 5 week(s) ago
The staff is very unfriendly, I complained but was answered curtly and with impolite language. I complained about the staff's bad language but I was fought back in front of my eyes, what kind of staff is that? Please for those who have children read this! My child was noisy and was reprimanded many times, are there children who are quiet for 24 hours, do you have children?! For the price of 170k it is not worth it, no drinking water is provided, there is no dispenser either, the AC is hot, complaining about the hot AC is blamed by the staff, because the room door is always opened and closed, they say. Seriously. I will never want to stay here again!
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1 people find it helpful
A***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The staff is very friendly, the location is easy, it is very clean and the room does not smell, the bathroom is also clean
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2 people find it helpful
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Comfortable hotel, always a choice for staycation, hopefully it will remain the best 👍
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3 people find it helpful
A***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
a pleasant place to stay, with friendly staff and clean rooms, will be the main destination for staying, maintain the friendliness and cleanliness of the hotel
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A***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Easy check in and checkout
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1 people find it helpful
m***m
icon-origin-TRAVELOKA
5.0
/10
Reviewed 46 week(s) ago
Think about the song you want to stay here for.
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8 people find it helpful
Anthony E.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 70 week(s) ago
Kamar Bau, kasur amblas ke dalam pinggang jadi sakit. Water Heater tidak berjalan baik.
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Arta
icon-origin-TRAVELOKA
6.0
/10
Reviewed 81 week(s) ago
Everything is good and good, the service is satisfied. All the workers are good. There is a TV too, the AC is not cold. But I wasn't satisfied because the trash can in room 209 was full and the sheets were dirty and itchy so I couldn't sleep.
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5 people find it helpful
Rauzatam M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 81 week(s) ago
1. Just arrived and immediately dropped off our suitcases and other things because we wanted to find parking, but until we got out of the car, the goods weren't picked up, we just left them on the side of the road, even though there were several male employees there, including a security guard. 2. The small room does not match the photo. 3. The bathroom door was broken and couldn't be closed tightly, there was no lock, the tap water was yellow and even the toilet flush water was like milo 🤮. 4. There is no mineral water or amenities. 5. Lastly, while staying at any new hotel, after checking out you are not allowed to leave your belongings for a while at the reception, the reason is because there is no space, even though you just want to take the car for a while at the repair shop. Give up, don't want to come back again. Not recommended.
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1 people find it helpful
Resti S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 86 week(s) ago
Pengalaman selama menginap di sini sih lumayan ya, kualitas dari fasilitas nya juga oke, nyaman juga, sekali lagi kalau lagi perjalanan jauh ga sempat pulang kayak kemarin mau nginap di sini lagi deh hehehe, nyaman soalnya, budget untuk ukuran pekerja seperti saya sih oke.
3 people find it helpful
suwandi o.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 91 week(s) ago
AC kurang dingin, pintu susah dikunci, ruangan/dinding ada bekas bocor atau rembesan air.
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malika a.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 96 week(s) ago
I don't know what to say, when I first arrived the first impression was good. The staff is friendly. The reception room is cool with AC. However, when we want to check in, we have to wait for almost half an hour. And not only me. There were 3 other guests. My room is on the 3rd floor, when I entered the room I was a little disappointed, the walls of the room were moldy. The bathroom is a bit cramped. But there is a shower and sink. The security guard was also good, my suitcase was brought up and at checkout he wanted to take it down too. But for those who are just looking for sleep, it's worth that price.
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4 people find it helpful
Chandra Chandra
icon-origin-TRAVELOKA
9.7
/10
Reviewed 108 week(s) ago
Everything went smoothly when checking in and checking out the professional reception served customers and other staff/employees, just like being at home, the only suggestion is room 210 key slot from inside the room to be repaired so that it is comfortable if locked from the inside without having to use a key, highly recommend places like if you visit Medan you will return with a longer stay, success Vania Resicide & online agent 👍.
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1 people find it helpful
M Hafidz H. S.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 111 week(s) ago
The security doesn't have attitude, the receptionist is slow, check-in isn't on time. The room has lots of spots, the toilet is clogged, and it's not clean enough.
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4 people find it helpful
Adilla
icon-origin-TRAVELOKA
6.0
/10
Reviewed 127 week(s) ago
The place smells, the rooms are small, dirty, dark. Only 10 minutes there I immediately checked out.
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1 people find it helpful
Accommodation's Reply
14 Jan 2023
Hi, we are really sorry that your experience with us was not pleasant. We'll definitely work on your suggestions to give you the best experience next time. Regards, Tim.
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Anggi A. p.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 127 week(s) ago
The receptionist was grumpy and heartless. My sister just arrived and I asked for grace to add 1 person and was ready to pay the fee but still didn't want to. And instead told to book a room and check in tomorrow at 2 o'clock. Meanwhile my sister arrived at 1 pm, finally my sister slept in the car park because the receptionist had no heart. He said it was the owner's policy, I just found out the owner and receptionist were this cruel.
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7 people find it helpful
Accommodation's Reply
14 Jan 2023
Sorry for the trouble you faced. We've recorded your experience this time. Rest assured, we will try our best in the future to ensure a pleasant stay with us. Regards, Tim
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Robby S. G.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 128 week(s) ago
Ordered for 80k, got there asked for 150k. Why make the price 80k in the app? Lost time, lost energy, lost transportation costs. Not recommend.
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9 people find it helpful
Putra K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 129 week(s) ago
Friendly reception, comfortable place, clean, there is also a cafe on the 4th floor, it's just that the water is a little cloudy.
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3 people find it helpful
Accommodation's Reply
29 Dec 2022
Hi, Son! Thank you for taking the time to share your prestige review with us. We pride ourselves in providing outstanding service to our customers and we are very happy to receive your praise and appreciation. Regards, Ava.
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Devi S.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 141 week(s) ago
Safe, clean place according to the price, oce.
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1 people find it helpful
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