Overall Ratings & Reviews AOE Hotel

Overall it is quite comfortable, only the water problem is noticed, the hot water doesn't work when needed and the cold water is also dirty (because the tank ran out of water).

The location is close to the Bandungan town square, so you can walk to the town square, there are no tissues in the room or in the bathroom, breakfast is fried rice and warm tea delivered to the room

The staff is nice and friendly when checking in, the location is also close to tourist attractions.

I stayed with my family on April 2, 2025, there was a room where the hot water didn't work at all, the other room had very hot water, couldn't be adjusted to warm. The bathroom was full of small worms, on the mattress and also on the floor there were several strands of hair from previous guests. In the breakfast food there was a large piece of styrofoam underneath, luckily I caught it. How could there be such a large piece of styrofoam in the food without being noticed? Please pay attention next time, I'm very disappointed, just once is enough.

The hotel staff is very friendly and very helpful

good near the town square, near places to eat good, comfortable, safe, clean, ok. for honeymoon couples, the suite class

hot water is off, fan is off, TV is off, breakfast doesn't come.

AOE recommends comfortable and safe stay with family, communicative staff, clean room, we only ate breakfast...please turn off the terrace lights

Good Place, clean place. Room is big enough, good environment area. AC works well

The employees are all male, kind and friendly. Ready to help when needed. The shower water is not hot, I have been waiting for half an hour. Luckily I bring a hitter everywhere because I bring my child. Especially in Bandungan, the air is cold. Thank you

Hotel staff are very friendly, helpful for check in. Location is close to tourist attractions.

The place is comfortable, clean, my wife likes it.....

Honestly, I'm really satisfied with the service. Cold water, hot water, everything is possible. Maybe the only thing missing is the bathroom mat

Booked 2 rooms, given a corner of their own. Bring small children again. Even though there are many empty rooms. I admit the hotel environment is very clean, but unfortunately the bed sheets in the room are dirty. There are yellow spots. Hot water does not work at all. Already complained, they said the water heater was hit by strong winds. Breakfast was informed to be delivered at 7 am. It was only delivered at 8.30. That's all waiting to complain to the staff, not even knowing if breakfast will be provided. Overall not recommended at all.

In my opinion, it was really disappointing, the hot water didn't work at all, the shower leaked, the TV could only get 4 channels and it often turned off and on, the tissues were out of stock, the sheets were full of stains, even though I had taken a deluxe room.

very friendly and fast process

It's quite good for the price, the place is clean and the air is cool. And it's close to Bandungan market.

Pretty clean. Friendly service.

The table paper is out. Water heater doesn't heat, shower is broken.

Close to the main square, the hotel atmosphere is calm and comfortable, the rooms are clean, the bathroom floor, thank God, is not slippery so it's safe for children, the staff is friendly, there are calls from the room directly to the set, recommended