Overall Ratings & Reviews Shams al weibdeh hotel apartment

I was a tourist from the US. This hotel was spacious and clean. The staff was very helpful. I needed to add an extra night to my stay and they were very helpful and accommodating. One of the staff workers, Nabil, was nice and helpful. I would highly recommend staying here. The rooms were big comfortable and the price was great. They offered transportation services as well if need be.

The hotel is clean, located near shops and restaurants, and has everything we needed. The staff are friendly and helpful, and there is a great breakfast buffet as well. Highly recommend!

The staff was welcoming and helpful. We arrived after an all night flight. It is a The staff was welcoming and helpful. We arrived after an all night flight. It is an easy walk to the center of old town. The neighborhood includes a number of cute little restaurants. Highly recommended.

Found lots of hair on our bed, clearly was not changed Very poor breakfast - only a few items Rude restaurant manager One of the reception staff also quite pushy and rude Definitely not 4 star hotel - perhaps 3 star I left my luggage with them on last day, luggage was damaged/ cracked with force, I knew there was no point complaining, the receptionist will not care.

Great choice. Funny, kind and helpfull receptionists.

Love the place and the staff

We only stayed here 1 night, and it ended up only being for a few hours rest before we got up for our 430am flight but the property was great. The guy at the front desk was so accommodating and helpful, he set us up with a taxi to the airport at 2am, a wake up call to be sure we didn’t miss it and even help us print off a document we need to travel. The room was clean and the bed was comfortable. It’s a little further out from the main area of Amman but it seemed like it wouldn’t be too far of a walk to get anywhere. It was a little noisy because of the location being so close to a mosque but it would be hard to find a quiet place to sleep in Amman haha. It was just what we needed and a pleasant stay

The location was great and the staff was excellent. The only thing was the property was a bit older than shown in the pictures. Other than that we had a great time. There are many places to walk to right next to the hotel. The front desk is always very helpful and there is always someone there. The room was clean and comfortable. The breakfast was also good.

Terribly dissappointed with my stay. I booked this hotel only because it had a swimming pool. When i went they said pool is closed. They should put a note while booking that the pool is closed.

The stay was comfortable with ample space for my 2 teenage children. Location is awesome and the buffet breakfast was excellent. The front staff are very responsive and helpful. I will highly recommend.

Shams was a good place to layover for the night coming back from Wadi Rum to fly back to the U.S. the next day. Cleanliness could have been a bit better. There was a faint scent of cigarette smoke in the 2 bedroom apartment we stayed in. I am very sensitive to smoke, so this was quite noticeable. We did not enjoy the continental breakfast in the morning, but it was enough for us to make it to the flight. Overall, we still would recommend Sham al Weibdeh for a night or two while you are laying over in Amman. The apartments are spacious, and clean enough.

A well-run, professional hotel tucked into one of Amman's loveliest neighborhoods. We were smitten by Jordan during our visit there, & our stay at Shams al Weibdeh stands out among our favorites in this vibrant, hospitable country.

In a great neighbourhood for cafes, restaurants & near to a great contemporary art gallery. The staff are very welcoming & helpful. Breakfast was great with good selection. Ask for a room on the front as they are much lighter with a big window.

Great place to stay, away from the noise. There are a couple local joints for food, etc down the street. The only thing i didn't like was my booking had breakfast included however they tried to charge me for it saying it wasn't included... However they waived it. Customer service is awesome at this place hands down.

Huge apartment in a good location, you could walk to Rainbow street within around 20 mins, the historical sites within around 40 mins. Lots of restaurants within 5-10 mins walk. The pool is much smaller than it seems in the photographs, nevertheless, it was very refreshing in the summer heat. The area around the pool is well maintained with lots of shade and places to sit.

Nice, spacious, friendly staff. Located in a nice area.

Bathrooms are a bit cramped. Breakfast buffet was very nice. Beautiful view of Amman from 4th floor breakfast area.

The staff here was friendly and the breakfast great. The set-up of the room was well-laid out, especially if you’re planning on utilizing the kitchenette.

It is a lovely apt hotel and the staff very friendly but they do not follow through guest's requests or maintenance issues. Example we only had 1 mug so asked for another, asked for coffee in room, asked for TV to be mended and non of these were followed through. On the upside they were happy to organise taxi for days out and to coach station, also breakfast was good and if you asked chef he would fry egg or omelette for breakfast

It was a clean hotel with a welcoming ambiance. The music in the lobby made it feel like a spa. The rooms were clean and everything was ready when we arrived. The breakfast was included, but disappointing. Seemed like a random assortment of food.