Overall Ratings & Reviews Lighthouse Pointe at Grand Lucayan

Spacious quality rooms.Friendly staff.

I desperately wanted to love our stay at the property as we visited many years ago on a day pass and it was beautiful. We are empathetic and understanding of the fact that the hurricane damaged the property. Outside of the absolutely gorgeous view by the pool and beach, this property is lacking what we were looking for. We did not purchase all inclusive (thank god), the food and drink options were minimal and subpar quality. Most of the resort is shut down and there are many electrical hazards all over the property. When we visited the Prop Club we were the only two people there. It was sad, apocalyptic. Lack of entertainment - we found overselves leaving the resort constantly for food and something to do. The worst was the room. We had to empty a dehumidifier several times a day. Another electrical hazard, an improperly rated light fixture above the shower. The room smelled of must and mildew and the bed and pillows were hard as a rock. I honestly couldn't wait to leave. Some of the workers (our bellman and concierge) were wonderful, others seemed annoyed to serve us. I highly suggest you heed caution when reading 10 star reviews on this site or otherwise. The pictures online are very misleading and dont depict current conditions or availability of activities and food. I hope the resort can turn it around when they are purchased by a new owner, so much opportunity here.

Its location was perfect

Great stop over spot for our bone fishing trip. While hotel is dated, the pool and beach are wonderful, both made up for any dated accommodations. Wish there were more nice food choices but Flying Fish was a nice close by restaurant.

This was my 2nd time staying at this property, but this time the location is showing a bit of its age. The staff were just as friendly as I remember, so I am glad that didn’t change. My room had several issues, all resolved. - the towels were musty, like they had been in the room too long - the lampshade was broken - the A/C didn’t work, and it took 3 days to fix I opted to not purchase the “all inclusive” package this time around, as I wanted to explore food options off site. Was a great decision on my part.

The problem was with Expedia. I got there and they had no record of my reservation. Had to go direct thru the hotel instead.

Great service

My door would close , I had roaches in my room and someone came to spray while we were in the room sleeping . Security was hostile . It was the worst trip of my life

This is a very old property in need of renovation. The staff is nice. It was clean. There is nothing to do. The pool had worms and a snake, along with bird feathers. The pool closed at 5pm. There were about 50 guest at the hotel. Everything is Expensive due to low guest turnout. I will not stay at this property again.

We’ve stayed in a few properties in Freeport. They’re all a bit rough, this is one of the nicer ones though. It’s showing some wear and tear, but the beach and pool area are as good as you can get for Freeport. It’s a nice place and we’d stay there again certainly. Family trip with two kids under 4.

Hotel is clean but outdated. One side of hotel is falling down. Drinks and food poor quality and variety. Hotel service is slow. Beach is beautiful.

Good place

I loved this hotel, facilities are perfect, staff super friendly, everything was clean and well taken care and I fully support this business and would return again in the future. I had an amazing time celebrating my 40th birthday.

Our stay at the Lighthouse Point was decent, nothing spectacular but wasn’t terrible. Although, I don’t believe the price was fair for the condition of the resort. Most of the resort appeared to be closed down (resort looks significantly better in pictures). The air conditioning went out for a day of our stay but was fixed fairly quick. The food was alright but we found after a few days it was quite repetitive. The bartenders were great and made pretty good drinks. Staff was friendly/helpful and our room was cleaned daily. Overall, I wouldn’t choose to stay here again due to the price not reflecting what the resort offers.

The property is being sold and so things are limited. They only have buffets, no menu order. Staff say menu, not honor. Still recovering from 2019 hurricane. Nothing open around property. On an island.

Good accommodations

Property is beautiful! Staff were amazing! The absolute best deep tissue massage by Teneal that I have ever had!! The concierge was gracious, patient and fun! The beach was the highlight of the whole trip!

Just spent a long trip with colleagues at the property for business. The beach is beautiful and the staff was very fun / friendly to us on the trip.

I am guessing that the buildings are a little old, but they are kept in tip top shape. Numberous staff keep the outdoors incredibly clean. I used the spa several times and it was marvelous. We didn't take the all in one price and were glad because there is really only one restaurant- which is very very nice but I would think for a whole week, i would want more variety. Easy to walk across the street to the Market where there are many choices. I would certianly return.

The property is overpriced for what you get. The rooms are older looking. Meals on site are expensive. The staff are awesome. Everyone was very kind and helpful.