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People often mention about Grand Suma Labuhan Batu
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Staff Friendliness (6)
Surroundings (5)
Accessibility (5)
Bedroom (5)
Hotel Area (5)
Bathroom (4)
Taste (4)
Activity Option (3)
Ambiance (3)
Room Space (3)
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Traveler Reviews Grand Suma Labuhan Batu
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Customer reviews
A***o
Staycation
9.4
/10
Reviewed 5 week(s) ago
Comfortable hotel and friendly hotel staff, tomorrow I want to stay at this place again.
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Verified Traveler
10.0
/10
Reviewed 10 week(s) ago
The hotel staff was friendly, and I was allowed to check in early. Cleanliness was good. Parking was spacious and secure.
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S***a
8.7
/10
Reviewed 37 week(s) ago
everything is good, only breakfast is not varied
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CW
Chris W. S.
9.1
/10
Reviewed 42 week(s) ago
The room facilities for showering and hot water are good, but there is only one shampoo in the bathroom, even though there are 2 people staying in the same room.
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CW
Chris W. S.
9.3
/10
Reviewed 42 week(s) ago
so that the breakfast side dish is like this (chicken), the meat is still undercooked (red)
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r***e
10.0
/10
Reviewed 74 week(s) ago
The hotel is very comfortable, very suitable for resting on the road, yesterday I didn't expect it to be this clean because usually hotels like this are often duds but this is very good! I'm just confused about the parking and the food is good, quite good but not very varied. Thanks
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RM
Rusty M.
Leisure
8.4
/10
Reviewed 75 week(s) ago
for a 2 star hotel Clean, friendly staff. Close to gas station, mini market and food places.
Bed sheets, bed covers, tables and room lighting should be replaced. (looks dull)
Breakfast is very minimal & tastes just B. Even though I expected it to be delicious because Malay people are usually rich in spices. 😊 (maybe because it's a 2 star hotel)
We only stayed for 1 night in room 101 & 102.
Hopefully it will improve & can move up a class..
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Accommodation's Reply
13 Sep 2025
Thank you for your review.
However, it seems your review displays the wrong hotel room image. It's not our hotel. Thank you for your feedback.
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H***i
Staycation
8.7
/10
Reviewed 79 week(s) ago
The hotel and service are good, it's just a shame that the Betkafer has lots of spots like blood stains.
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SS
Sisca S.
10.0
/10
Reviewed 80 week(s) ago
Friendly staff and quick and easy check in process.
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1 people find it helpful
P***I
9.4
/10
Reviewed 98 week(s) ago
Will stay here again if I have work in Kota Pinang, the rooms are really comfortable, check in/out is easy, and really easy roadside access if you take public transportation, large parking area, near Alf*midi. Good job.
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2 people find it helpful
sc
septian c. r.
Business
10.0
/10
Reviewed 121 week(s) ago
Hotel bagus. Sarapan bervariasi n enak.
1 people find it helpful
VM
Venny M. T.
6.0
/10
Reviewed 126 week(s) ago
Biasa aja! Kasur latex jadi kurang cocok untuk saya yang lebih suka kasur pegas.
1 people find it helpful
Fitria L.
9.7
/10
Reviewed 133 week(s) ago
The hotel's strategic location is on the side of the road, so it's easy to get around, at first I didn't expect much at that price, it turned out the rooms were good at affordable prices, the service was good, the condition of the rooms matched the description, the breakfast was pretty good.
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1 people find it helpful
AK
Anggi K.
9.1
/10
Reviewed 137 week(s) ago
The room is clean, comfortable. Most of the bathroom door is stuck with a pen hehe, the rest is okay
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Mr
Muhammad r.
8.8
/10
Reviewed 140 week(s) ago
Clean, not many rules. And quite classy. Understandably smokers/smokers look for hotels where they can smoke. Thank you. I've allowed it.
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3 people find it helpful
Yoswardi Yoswardi
9.7
/10
Reviewed 143 week(s) ago
Akomodasi yang sangat direkomendasikan di wilayah kab. Labuhan Batu Selatan. Lokasi strategis persis di pinggir jalan lintas, dekat dengan rumah makan dan mini market. Kamarnya pun sangat wah dari segi luas dan fasilitas hanya dengan budget 350 ribu per malam.
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A
Anda
6.7
/10
Reviewed 162 week(s) ago
Sikap pegawai ceweknya buruk. Seharusnya mereka tahu bagaimana membuat nyaman tamu yang menginap dan tolong lah sediakan alas kaki untuk keluar masuk toilet. Mau hotel murah atau tidak biasanya selalu menyediakan.
1 people find it helpful
YY
Yunus Y.
9.7
/10
Reviewed 214 week(s) ago
The hotel is comfortable, very helpful if we are going home around Labusel.
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S
Supratman
8.5
/10
Reviewed 222 week(s) ago
Spacious rooms, pretty good breakfast.
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1 people find it helpful
EL
Evi L. S.
6.0
/10
Reviewed 251 week(s) ago
There are no tissues available in the room, the price is not affordable.