Lovely adults only hotel with decent spread of food for breakfast and dinners. The pool was lovely and my partner had a massage which he said was firm. The hotel is in a good location with a nice view of the town and the sea. Staff were all very helpful and friendly. We were very comfortable and had a great time!

Gorgeous hotel with wonderful staff. I don’t think they’ve marketed it very much yet (or else the gays aren’t as keen on Crete) because we were the only gays staying there. Full of straight couples and lots of straight PDA at the pool.. strange for an Axel Hotel. As for the location, it’s about three or four hours drive from the best attractions of the island - all much farther west. The AC unit did leak onto our faces as we slept, so we had to stop using it.

wifi worked wonderfully. hot tub amazing view and great temperature. very quiet and tucked away. made me an entire cake for my birthday. very wonderful and accommodating staff. Efrain the CEO is on top of everything. Will be back

The hotel is beautiful from the outside , the executive room is not bad but not 4 stars. The staff 5/5 , very accommodating, very helpful, very friendly. I can’t find one negative criticism about the staff. The room needs upgrading, still using physical clasic key to open and lock the door. I didn’t like the furniture for 4 stars hotel. The small shampoo and shower he’ll bottle were less than convenient to use. No no toothpaste (got my electric toothbrush) . Spacious shower , spacious balcony. Only news tv channel ( that’s bad rating as I don’t watch news ) relatively small swimming pool but big enough sunbathing area. Roof place for breakfast and dinner. And I’ve heard that the owner didn’t pay the staff for 1-2 months. That’s an area for dinner in the vicinity , I only liked one ,the rest weren’t at my standard nor like. Overall I would rate the experience 3.5 the hotel and 5/5 for the staff .

La struttura è veramente carina, tuttavia il servizio molto minimalista, la cura e l'attenzione al particolare non adeguata a un 4 stelle. La colazione e la cena in generale non sono male ma mancano un po' di varietà. Da segnalare che nella cena della mezza pensione le bevande sono escluse. La pulizia può sicuramente migliorare!!

It was an amazing stay, the people made my week at the hotel one of the best moments of my long trip this summer. All the staff were very friendly, familiar and attentive to my needs. A shout out to Maria, Giorgia and Loukas: some of the best staff I have ever met.

Villaggio hotel is one of the nicest I’ve stayed in at hersonissos. The staff was excellent. So friendly and welcoming. The room had a very modern interior and the shower was excellent. Fantastic choice at breakfast and the pool and bar area is a really nice place to relax. We will definitely be revisiting this little Cretan gem.

Loved the hotel and its facilities.Room had a huge comfortable bed and fabulous walk in shower in the bathroom.The Aircon had the luxury of a silent running mode.Excellent breakfast choices and polite,friendly staff.Slight issue with drying facilities on balcony which was satisfactorily resolved.Only minor niggle was the balcony was quite small and always in the shade.Overall a lovely hotel and would return

New hotel only open since August 2019. First Australians to stay there. Modern well appointed hotel with spacious rooms and well appointed bathrooms. Staff friendly and helpful. Short walk down to town square where good restaurants and shopping.

Very nice hotel

Lovely hotel with lovely staff. We spent a week here and loved relaxing around the rooftop pool. Highly recommend.

L’hôtel est sympa , relaxant mais très calme . L’ADN Axel n’est pas très perceptible contrairement aux autres de cette chaine hôtelière . Si vous venez pour des vacances reposantes c’est bien mais niveau animation c’est très calme

La suite avec piscine privée était très bien. Le lit confortable salle de bain parfaite. Dommage que la piscine ne puisse pas être chauffée et les coussins des chaises longues étaient sales

Sehr entspannt und nett

Hôtel moderne dans l'ensemble car récent, bonne proximité avec vieille ville et commerces. Bonne literie et personne sympathique dans l'ensemble. Néanmoins un bémol sur le ménage, évacuation de la douche, l'autoroute très proche de l'hôtel... Donc forcément bruyant. Travaux tous les matins à partir de 8h00 donc repos gâché. Le buffet au dîner est peu varié, les desserts sont qq fruits et des gâteaux sans intérêt. Le chef est très gentil et doit certainement composé un menu pour un tarif très bas. Cela ressemble à de la restauration collective ou cantine. Petit déjeuner correct.

Nice hotel with great location. Very positive stay. Though: Cleaning of the pool could be improved and sensors in windows, allowing us to operate the aircon did not work.

Wir waren 8 Nächte da, das Personal war unglaublich freundlich und zuvorkommend, die Kommunikation war auch top - englisch von allen Mitarbeitern dort war 1A! Das Hotel an sich ist wunderschön und super modern, sehr sauber und hygienisch. Zwei Straßen unter dem Hotel ist eine wunderschöne Ecke mit Restaurants, 20 Minuten von dem Hotel entfernt der Flughafen Heraklion (Taxifahrt kostet 45€). Alles in einem würden wir jedem das Villagio empfehlen, wir haben uns sehr wohl gefühlt und würden wieder kommen! ❤️

Sehr angenehmes Hotel abseits des Touri Trubels aber doch bei Bedarfs in zentraler Lage, absolute Empfehlung !!

Super modernes Hotel, wo man sich wirklich wohl fühlt. Ich werde aufjedenfall wieder kommen. Die putzfrau könnte bisschen genauer Arbeiten

J'ai passé une agréable semaine, le personnel est vraiment très accueillant et super sympa. Personnel au petits soin, ils s'assuraient toujours que je ne manquais de rien. La réceptionniste de l'hôtel est vraiment top !!!