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9.0
Exceptional
From 488 reviews
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Cleanliness
9.1
Room Comfort
9.0
Meal
8.6
Location
9.0
Service and Facilites
9.0
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Bedroom (53)
Staff Friendliness (50)
Bathroom (50)
Distance to City Center (47)
Check-in/out Time (44)
Room Space (41)
Wifi (40)
Ambiance (39)
Hotel Area (38)
Surroundings (37)
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Traveler Reviews J-Hotel by Dorsett
Number of reviews per page
20
40
Customer reviews
RR
Rumaisa R.
9.7
/10
Reviewed 3 day(s) ago
The staff is very friendly and the location is amazing! Worth the price and very accessible
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Accommodation's Reply
30 Jul 2025
Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
W***a
8.8
/10
Reviewed 3 day(s) ago
The hotel is clean, the room size is sufficient for 1-2 people without bringing children, the price is quite affordable in Bukit Bintang, but it is quite far from Pavilion Mall and the Bukit Bintang street food area.
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Accommodation's Reply
30 Jul 2025
Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
AL
Antonio L. T.
Leisure
8.8
/10
Reviewed 4 day(s) ago
Room is clean, a bit crampy for the toilet, staff very professional and friendly. Hotel relatively new, walking distance to shopping area and provide free car park for hotel tenant. Price very reasonable, will definitely come back if in KL.
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Accommodation's Reply
28 Jul 2025
Dear Valued Guest, Thank you for choosing to stay with us. We are glad that you have enjoyed our facilities. We look forward to welcoming you back to the hotel soon. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
KK
KokWee K.
Staycation
8.5
/10
Reviewed 1 week(s) ago
Friendly staff; no frills hotel with proximity to shopping and food
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Accommodation's Reply
24 Jul 2025
Dear Valued Guest, Thank you for staying with us at J-Hotel by Dorsett. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
TN
Thủy N. N.
Transit
9.7
/10
Reviewed 2 week(s) ago
lovely staff, quick check in and out. In addition, there is a water purifier in the room so we don't need to buy extra bottles of water, very environmentally friendly and convenient. The hotel has just been renovated so the paint smell is still strong.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thank you for staying with us at J-Hotel by Dorsett. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
R***I
Leisure
9.4
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly with Amir.
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2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Valued Guest, Thank you for your lovely review. We certainly look forward to welcoming you back for another memorable stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
S***Y
Medical
8.3
/10
Reviewed 3 week(s) ago
The shower was great, very powerful. However, the bathroom was small, even though I booked the largest Superior Plus room. The furniture wasn't well-arranged. The pillows were comfortable to sleep on. The lighting was good.
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2 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Thank you for staying with us at J-Hotel by Dorsett. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Norly Kunyai Front Office Manager
S***Y
Medical
8.3
/10
Reviewed 3 week(s) ago
The shower had good water and a strong flow. However, the bathroom was too small. Even though I booked the largest Superior Plus room, the bathroom was still tiny. The furniture was also poorly arranged.
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Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Thank you for staying with us at J-Hotel by Dorsett. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Norly Kunyai Front Office Manager
S***Y
Medical
8.3
/10
Reviewed 3 week(s) ago
The water from the shower is very good. Because it is very strong when used at any time. The bathroom is too narrow. The arrangement of the furniture in the room is not good. The distance between the wall and the bed is very close. Even though I have bought the largest Superior Plus room type
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Valued Guest, Thank you for staying with us at J-Hotel by Dorsett. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Meta H.
Leisure
8.5
/10
Reviewed 4 week(s) ago
The room is not too spacious but clean, the bathroom, the hotel area is also clean. The atmosphere is comfortable and the distance to the pavilion is about 400m so you can walk. Only around the hotel there are no minimarkets and places to sell food so you rely more on grab. Overall everything is good 👍🏻
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3 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Valued Guest, Receive wonderful guest commendations always feel amazing and humbled to hear your appreciation for their contribution, such encouraging compliments will for sure spur them to give their best always. Their exemplary level of service will be celebrated for sure.We value your support and hope to see you back soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
FA
Fakta A.
Leisure
8.5
/10
Reviewed 4 week(s) ago
Strategic location, quiet, satisfactory service, the room is indeed small but clean and fits the budget. If I go to KL, I will stay here again.
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Thank you for staying with us during your trip to Malaysia. We have taken note of your comments and please be assured that the issue highlighted has been looked into and rectified. We sincerely hope that you would accord us another opportunity to be of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
L***n
Medical
8.5
/10
Reviewed 6 week(s) ago
The location is good. Near TRX or Pavilion Mall, but the nearest supermarket is in TRX.
1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
J***a
9.4
/10
Reviewed 7 week(s) ago
If I go to Kuala Lumpur again, I will definitely stay here again.
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
D***h
Leisure
10.0
/10
Reviewed 7 week(s) ago
During breakfast the staff was very friendly, the room was not very spacious, the location in the corner made it very difficult to put down suitcases.
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1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Glad to hear your choice of us has been spot-on and it had been an enjoyable staycation. We are so appreciative of your recommendation to all. To have so positive mentioned is indeed a blessing for us with our family member particularly all the more gratified by your lovely words for them. We love for you to return to enjoy more J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
RD
Rayi D.
Leisure
9.4
/10
Reviewed 8 week(s) ago
Best choice of stay when you are in Bukit Bintang. Close to Pavilion and located in a nice environment that is not too loud. Absolutely will come back.
2 people find it helpful
Accommodation's Reply
07 Jun 2025
Dear Valued Guest, Glad to hear your choice of us has been spot-on and it had been an enjoyable staycation. We are so appreciative of your recommendation to all. To have so positive mentioned is indeed a blessing for us with our family member particularly all the more gratified by your lovely words for them. We love for you to return to enjoy more J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
D***i
Staycation
10.0
/10
Reviewed 8 week(s) ago
I went with my family. This hotel is very comfortable, clean and easy to access to many places. We parked at the hotel. When we want to go anywhere, just take a grab. Beautiful room view. Next to pavillion, times square, trx mall, mytown, ikea cheras. The breakfast place is also comfortable, many types of food.
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3 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Valued Guest, Thank you for choosing to stay with us during your trip to Kuala Lumpur. We are truly delighted to learn that you have enjoyed your overall stay experience with us. We certainly look forward to being of service to you again soon. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
mh
mujib h.
Medical
10.0
/10
Reviewed 9 week(s) ago
This hotel is in the city center, so it is very good and recommended if you go to Kuala Lumpur.
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2 people find it helpful
Accommodation's Reply
30 May 2025
Dear Valued Guest, Thank you for your lovely review. We certainly look forward to welcoming you back for another memorable stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
A***i
Leisure
9.1
/10
Reviewed 9 week(s) ago
better than I thought for the price I paid
4 people find it helpful
Accommodation's Reply
28 May 2025
Dear Valued Guest, Thank you for your lovely review of our hotel. It was a pleasure to have you with us and we look forward to welcoming you again. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
h***y
9.1
/10
Reviewed 11 week(s) ago
The room was great and in good condition. Access to TRX and pavilion just few minutes walk. Check in and check out experience without hassle.
1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Valued Guest, Thank you for choosing to stay with us. We are glad that you have enjoyed our facilities. We look forward to welcoming you back to the hotel soon. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
MO
Memmi O.
8.5
/10
Reviewed 11 week(s) ago
Great location, eazy access to public facilities.
1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Valued Guest, Foremost, thank you very much for staying with us and greater thanks for your glowing praises on our service. It’s wonderful that you enjoyed all aspects of your stay and your feedback will deeply motivate staff to the highest level. We look forward to the pleasure of welcoming you back for yet another amazing stay at J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Number of reviews per page
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