Overall Ratings & Reviews Melia Braco Village, Jamaica - All Inclusive

My friends and I (college aged girls) came to Melia Braco for our spring break this year. Overall, we were very pleased with our experience here. Cons: The resort ran out of food and drink ingredients quite frequently. Also drink selection is kind of limited in general. Ex: they did not have mint for mojitos all week long and many time when we called for room service, they were out of a lot of things. Additionally, we were very disappointed in room service in general. It took them 2+ hours to deliver our order every time, and that was only if they picked up the call in the first place. Also, it is important to note that this resort is majority couples/families. If you are looking for a party atmosphere, this is not your place. However, there are a few bars on the property that stay open late and you can kind of "make your own fun" per say. We were shocked to discover that Melia Braco had another exclusive part of the resort called Level. Level has their own pool, swim up bar and cabanas etc on the beach. Definitely look into the differences in the 2 sections before you book your trip. However, as college kids, we got what we needed from the main resort area. Pros: The swim up bar at the pool was awesome. The staff members were all super friendly and fun. Live music most nights. Wednesday night beach bbq was cute/fun. Steakhouse, hiabachi, and pasta restaurants were all delicious. Rooms were pretty clean. We always felt safe at this resort. Villas are pretty spread out.

This was our second stay at Melia Braco Village. We came back because we love the smaller resort, we love being able to snorkel right off the beach, and we love bring right on the beach. I bit disappointed that it seems that routine maintenance seems to be slipping. I waited 20 minutes at night for maintenance to come and fix my door lock, my daughter and I were unable to get into our room during that time. Our fridge was leaking water and formed a rather large puddle on the floor. He mopped it up with a towel and said it’s fine. Leaked a little more, but seemed ok after that. And the hot tub on the Level side wasn’t working for 3 days! We noticed many places around the resort where electrical wired were exposed, capped, but exposed.

The food was excellent. However, service was often quite slow. Also, wished they played music at the pool and had more activies to engage in poolside.

The service I received was beyond outstanding, the staff are so attentive. The feeling of the property feels like home, the rooms are clean and spacious. Toni at guest services was the icing on the cake, when I told her it was my anniversary she set up a dinner for me and my husband that evening. Btw she can sing. The only little concern I had was the landscaping which they are currently working on. I am a really picky person and based on my OCD you won’t regret your stay here. Thank you Melia Braco

Property was private and relatively quiet. We learned that service can be slowwww and sometimes it takes a tip to speed it up.

The property is nice ,but there are thinks to be improved. Dining requires improvement, room service as well, and beach chairs are not enough.this resort is positioned as 4-5 stars luxury resort, but i would say it is 3.5 star resort

Beautiful!!! We had a garden view room on the second floor and we could still see the beach. The whole place is just gorgeous

The toilet and shower backed up everyday. The bar was not stocked until the last day and obviously upper mgmt. arrived The bed mattress needs to be replaced. The view was amazing. The rocks in the water need to be removed. The patio of our room was tranquil. Breakfast ended at 10:30am which should be at 11am or noon for an all inclusive. The buffet was cleared out at 10:30am everyday. One evening the buffet was closed for dinner forcing us to eat at one of the other restaurants or room service. Very weird for an all inclusive. Overall a good experience but a few things would make this truly a 5 star resort. I was shocked when I saw it just opened 4 years ago. It is dated much longer than 4 years

Great staff!! Kept running out of stuff. Great rooms !

The service is the best! All wonderful people, felt like home.

Always clean and well mantain. Always clean and well mantain

Stunning location, very friendly staff that enhance the experience

There wasn’t much to do. If you’re really looking to relax, this is the place.

It’s average definitely not 4.5 stars. The staff is very friendly but the property it’s self left much to desire

I really enjoyed my stay. The property was the perfect size for our group of 2 adults and 4 teenagers. The staff were wonderful, always smiling and friendly! The steak house was the food stand out, the hibachi was also very good and the chef Carleen was a great singer, had us all singing along! Jofrey,Patrick and Omaine were our fabulous waiters. We all enjoyed the bar at night and even ended up in the nite club a few times.

The property was very pretty with lovely trees and lush foliage. The beach was ok in the swimming area but some parts were rocky and the floor of the ocean was mushy in some areas. The walkways need to be better maintained. Cement was broken and chipped away in many areas.

such a beautiful setting. Rooms right on the beach. Beautifully landscaped and maintained/

Small resort so was not crowded. Could have used one more restaurant choice

Fantastic holiday over the new year with great new year party

There were definitely some moments where my patience was tried (when our room wasn't ready on time, when it took multiple phone calls about our bathroom outlet that wouldn't work, etc), but the flip side of that relaxed attitude is that the whole resort was relaxed and the staff was really laid back about guests getting whatever they needed. We didn't get push-back about any requests--extra food orders, an additional cot in the room so the kids didn't have to share a bed, etc. I think the resort was actually pretty full when we were there (early January), but it didn't feel crowded at all! Just enough people to make it feel lively. We stayed in a room in the "Level" section, which I'd recommend if only because that opens up a whole other section of the resort. There's another stretch of beach, a second pool & pool bar, a poolside restaurant for breakfast and lunch, etc. Being in the Level rooms also enables you to make reservations at the Rasta Pasta and Nikkei restaurants (it's first come first served otherwise.) The ropes course ("obstacle course", I think they call it) was definitely cooler than we expected! My 6 and 8 year old boys had a blast, and there was even a more challenging section that they weren't big enough to tackle. The guy running it was also super laid back about giving extra turns on the zipline, etc. It was a much cooler ropes course than the Treehouse World near us.