8.4
Very Good
From 230 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about Lenna RESIDENCE PREMIERE
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Distance to City Center (1)
Wifi (1)
Check-in/out Time (1)
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Traveler Reviews Lenna RESIDENCE PREMIERE

Number of reviews per page
20
40
Customer reviews
Meilia S.
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8.5
/10
Reviewed 19 week(s) ago
The receptionist is friendly, the lady on duty on Sundays wears batik, is smiling and patient. The plus side of this hotel is that the food is delicious, with a complete menu. What needs to be fixed is room renovation because the wallpaper has peeled off a lot. The towels are also worn out and torn. The bathroom wall tiles need to be cleaned more, because many of them are yellowing. thank you.
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4 people find it helpful
M***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
OK for cove type hotel, only the batchroom shower that not maintained well. Don't forget to bring your shower cap too.
1 people find it helpful
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Lery G.
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Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
The place is so good, it 's clean and the staff are very nice and helpful as well it 's very nice place to stay.
3 people find it helpful
M***a
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Leisure
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10.0
/10
Reviewed 48 week(s) ago
Cleanliness is maintained. Room attendants are always ready to clean.
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4 people find it helpful
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Nabila A. R.
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Leisure
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8.8
/10
Reviewed 50 week(s) ago
The room is really comfortable, clean, the concept is unique, the mattress is placed at the bottom like in the photo I have attached - the AC works very well, Wi-Fi is fast and doesn't buffer (only a few times it was a little slow but not a problem) I stayed for 4 days here I feel comfortable, I got 2 bottles of mineral water every day, every day I was offered "Do you want to clean your room, Sis?" — There's only 1 trash can in the room (only in the bathroom), there should also be trash outside the bathroom. The TV is a smart TV, there is a refrigerator, the mattress is clean, the pillows are soft and clean, the blanket is comfortable, the light and lamps are very bright, basically comfortable, - only in the bathroom the lighting is a bit lacking, the bathroom is painted black so it looks a bit dark. like that. The water heater functions well, the hot water is stable, the cupboard is also very large and can fit a lot of things. The downside might be that the receptionist who works the night shift is a bit like that, but the ladies who work the morning to afternoon shift are really nice, friendly and patient.
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3 people find it helpful
A***a
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Staycation
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9.1
/10
Reviewed 67 week(s) ago
Dapet lantai 1, berisik banget. Tp kamarnya bersih.
1 people find it helpful
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Purnama
icon-origin-TRAVELOKA
6.0
/10
Reviewed 96 week(s) ago
Deposit money is not returned. On the pretext that I left my ID card. I handed over my ID card and deposit money to get the keys. When I return the key, I only return the KTP.
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5 people find it helpful
Accommodation's Reply
14 Sep 2023
Thank you for your visit to Lenna residence premiere. We have clarified with the existing staff that you only left your KTP and we have returned it. We also do not accept deposits in any form from you. Thank you for your attention.
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Rey N. F. J.
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6.2
/10
Reviewed 106 week(s) ago
Ini lebih mirip kostan elite sih, untuk fasilitasnya saya gak suka, dan gak akan kesini lagi kayaknya. Gelas untuk sikat gigi gak ada, sendal juga gak disediakan, odol susah keluarnya sedikit banget, sabun sama shamponya gak bisa dipencet haduh, telfon gak ada.
3 people find it helpful
Accommodation's Reply
09 Jun 2023
Sorry for the inconvenience. We are boarding houses, not hotels. Thank you for the review.
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Salma A. T.
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8.5
/10
Reviewed 107 week(s) ago
Spacious, comfy, friendly staff. The only thing missing is the amenities (towel & dental kit). Other than that, great place to stay! <3.
1 people find it helpful
Linda L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 117 week(s) ago
Karena bau sekali bedcover nya dan ada bercak di sprei, keesokan harinya saya tanya apa sudah diganti sebelum saya check-in. Katanya 1 minggu sekali baru diganti bedcover nya, kalau sprei sudah ganti. Setelah saya protes, baru dikasih semua yang freshly laundered. Tirai berlubang, saya untung bawa peniti, tidak nyaman kalau terlihat dari luar.
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4 people find it helpful
Christian A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 140 week(s) ago
Tidak ada sabun dan shampoo, odol gosok gigi juga tidak ada, netflix ada akunnya namun internet mati, terpaksa pakai tethering sendiri. 11:45 listrik sudah di cut off.
8 people find it helpful
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Amir M.
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8.5
/10
Reviewed 140 week(s) ago
My family and I felt very comfortable sleeping there.
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2 people find it helpful
Accommodation's Reply
20 Oct 2022
Thank you for the review. We are waiting for your next reservation at Lenna Residence Premiere.
diah a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 159 week(s) ago
Me and my husband stayed for watching UCL final in GBK. We had a great time and the room is definitely clean✨
3 people find it helpful
Accommodation's Reply
08 Jun 2022
Thank you for the review. We are waiting for your next reservation at Lenna Residence Premiere.
Dony Dony
icon-origin-TRAVELOKA
8.5
/10
Reviewed 159 week(s) ago
Comfortable. Cool. It's different from the others.
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5 people find it helpful
Accommodation's Reply
04 Jun 2022
Thank you for the review, we look forward to welcoming you back at Lenna Residence Premiere.
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Okvi Mulyani
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9.7
/10
Reviewed 171 week(s) ago
The rooms are nice, plus it's close to Senayan city and making food is also very easy.
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4 people find it helpful
lina
icon-origin-TRAVELOKA
6.1
/10
Reviewed 182 week(s) ago
When my ID card was detained without telling me first. Luckily I realized. I didn't want to because if I wanted to go anywhere, the police suddenly asked me how. Finally, use a guaranteed deposit of 100 thousand in cash. Disappointingly the bathroom water smells really bad. Toothbrushes should also be requested. The bathroom is a bit dim. The glass is hard to read. But the advantages are Japanese nuances, you can borrow another pillow and allow three to sleep in one room. This is a boarding house. But it&amp;#39;s comfortable, the ac is cold. At worst the application is not clear. When I order standard or deluxe, the voucher is superior. Makes me an extra 50 bucks.
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6 people find it helpful
Accommodation's Reply
11 Jan 2022
Thank you for the review, we look forward to welcoming you back at Lenna Residence Premiere.
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Prisilia V. j. b.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 185 week(s) ago
The room is clean, the air conditioner is cold, the receptionist is also friendly.
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2 people find it helpful
Accommodation's Reply
14 Dec 2021
Thank you for the review, we look forward to welcoming you back at Lenna Residence Premiere.
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Maryam
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9.4
/10
Reviewed 208 week(s) ago
The place is very comfortable, clean, it feels like coming back again🥰
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4 people find it helpful
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Guest
icon-origin-TRAVELOKA
9.7
/10
Reviewed 209 week(s) ago
The interior is nice, it looks like Japan and Japan, the air conditioner is also very cold, at this price there is a refrigerator too. The bathroom is also okay, clean, the warm water also runs really fast, only the water that comes out of the shower looks like an enemy, wkwkwk strategically also to malls in the south area + there is taichan satay. It's really okay, I'll come here again if I go to Jakarta
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6 people find it helpful
rachmat
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8.8
/10
Reviewed 227 week(s) ago
nice place. the employees are friendly.
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1 people find it helpful
Number of reviews per page
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