Overall Ratings & Reviews The White Horse Hotel

No restaurant service on the evenings Sat & Sun. May be on the website but just didnt expected of a 'Hotel'.

Hotel fine for short stay, not much else to do in the area.

On the floor we was on there was a hell of stairs not suitable for anyone that I and it is right by the set of traffic lights where you have the crossing going all the time also traffic noise which was very noisy and because it’s a listed building. I cannot have double glazing, would I go there again possibly not because of the flight stairs and also the traffic noise?

Stayed here after running the Suffolk Coast Path 50k. What an amazing place, lovely staff, clean rooms, and we sat in an area called the snug - had excellent food service and my wife said the steak was the best she’d ever had.

People that worked there was very nice and intensive But the room wasn’t worth the price I paid Food was nice

People that worked there was very nice and intensive But the room wasn’t worth £50 let alone £156 Food was nice

Have stayed at this property numerous times when visiting friends in Leiston. Our room was very clean. Plenty of hot beverages and biscuits. Toiletries supplied. Staff really helpful. Breakfast available if required. You can't always park on site but plenty of parking a short walk away. Would definitely recommend

The staff are friendly and helpful. The food is spectacular. I realise the building is old but the bedroom and stairs are in need of decorating. We had a great couple of days, live music on the Sunday, the band was really good. Cup final was on, never heard any if it from the room. We would stay again when in the area.

Pleasant friendly staff. Excellent breakfast with a good choice on the menu. The room and en-suite bathroom were clean and the towels were of good quality. Comfortable bed. Leiston is a town with a lot of through traffic so traffic noise noticeable.

Really welcoming, cheerful and helpful staff. A great base to explore the Suffolk coast.

Room was superb, and fully matched what we were looking for

Enjoyed my stay at the Whitehorse hotel. The staff were really helpful and friendly. It would’ve been nice to have a mirror in my room, otherwise the room was satisfactory. I do think it would be good if the price of a breakfast was included in the overall price rather than having to pay separately.I also think that overall it is a little bit on the expensive side, but I understand they have to make a living!

There is quite simply nothing not to like about this property. We had a wonderful weekend here. The room was spacious, and spotlessly clean, and the bed super comfy. The breakfast was a real stand-out. Staff were also very friendly and helpful. It was our first visit to the area - don't know why we left it so long!

We stayed in room 3 while our friends were in room 5, and the difference was remarkable. Our room was modern and didn't match the photo we saw online, as we were 'upgraded' due to a band playing in the pub below. The bathroom was incredibly small, only accommodating one person at a time. Definitely not worth £100 a night.

It was very expensive for what it was and breakfast wasn't included but it was friendly

Very friendly, helpful staff.

Lovely family run hotel. Made to feel very welcome.

This is a lovely big building down stairs bar and restaurant areas are nicely decorated but the rooms need some TLC

Our twin room was small but clean and well arranged, although a chair would have been useful. We were served a generously portioned Sunday roast, well cooked, a great meal.

Service and breakfast was great. Room was poor. In places the walls had been repaired but not painted. There was a hole behind the door which had not been repaired. The bathroom smelt and the bath was marked. Having paid £120 for the room, we felt we had been massively over charged. We understand the rooms are being refurbished which is needed and would perhaps reflect the rate we paid.