The staff here were mostly lovely, really friendly and helpful. I got cooked proper dhal rice and pumpkin and that was really all I wanted. If you want super luxury go to the Marriott and hang out with the suits. I wanted something more authentic. Careful though, keep your head on a swivel at all times in Georgetown, don't go down the wrong street, etc etc

Upon arrival Mar.3, we were shown rm. 303. AC and TV did not work. No safety box in room. We were moved to 301 . Safety bax locked. No key available to open it. On Mar.4, elevator broke down with us on the inside, and the door was locked. No power to elevator.Used my phone to call front desk.No towels were in the room. On Mar.5, night desk clerk opened our door after 11pm We were saved by the safety chain. We felt he was going to rob us.

The kind staff made the trip unforgettable. Very helpful, very courteous! Made sure I felt safe all the time.

Everything

Everything

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Location was perfect. Near ferry port and town center

I will recommend anyone to this hotel its 100% perfect 👌

Staff was helpful and attentive.

Aged

needs all round improvement

Friendly staff, very clean and well kept. Safe and accommodating. Breakfast and Restaurant could be a bit more organised.

I love here

This is the place where it possible to stay as long as iy t is neede. They

Nice clean and quiet the best part of my stay was the staff especially the bartender/waitress/chef she was amazing she did it all you rock girl keep up the good job**

Good

Seems to have improved the service here a lot since myblast visit

Issue with checking in and did not receive a late check out.

Nice space at the top floors a bit basic and strange layout is strange however one good staff member can eclipse ps it was the team member who checked me in five star review excellent service. The other team member after that will ensure failure. Anyway I wil stay again.

Room was dated