Best place to stay, near to everything

The rooms are comfortable and fairly clean. It's also quite close to various attractions.

The hotel's location is very strategic, close to everywhere, there are lots of culinary options near the hotel, the price is reasonable, it's clean, only the AC in my room was a bit cold, maybe if we had told them they would have responded but we didn't have time because we were always on the road, we only got home at night, if we stay here again tomorrow

Close to city center, clean hotel & friendly staff

Okay, overall it's very comfortable and easy to find.

Perfect location and worth the money, just enough for sleep!

It was a pleasure to stay here, the place is very clean and one more thing it is close to the city center.

The hotel is within walking distance to everywhere.

The lobby is quite spacious compared to nearby hotels on Jalan Bukit Bintang. The rooms are clean and well-appointed, with a super-strategic location and affordable prices.

The room facing CIMB Bank had a band from 9 AM to 12 PM, so it was noisy if you wanted to rest at that time. So, you have to be smart in choosing a room and confirm with the hotel. The AC in the room when you stayed automatically turned off every few hours, so you had to restart it from the switch and then turn it back on with the remote. Because when it turned off, we asked the receptionist, and the solution was like that. It was inconvenient for us if we were already asleep, tired from walking around, and suddenly the room was hot, we had to get up to restart the AC. There was a TV, but the channel couldn't be changed, either because the remote was dead or the batteries were dead. So, every time there was a problem, you had to go to the receptionist and they would intervene. It would have been better to have a standby engineer for electrical problems or certain technical issues. Because the area is busy, additional standby staff were needed for urgent needs.

Rabbani, the staff who work there are friendly 😊👍

Strategic location, but the downside is that it's noisy every night, the lobby is hot and not air-conditioned, and the elevator is hot and not air-conditioned. Everything is lacking 🫣

The room was comfortable and the staff was friendly, but it wasn't soundproof, so outside noise could be heard. Overall, the location, cleanliness, and service were excellent. Thanks to Bitz Bintang Hotel.

Yes, the staff is very friendly and informative.

The hotel staff was incredibly nice, it's just a shame that some baby cockroaches got a chance to stay in the room :( and I didn't sleep well. Maybe it needs to be cleaned again because the hotel is really good.

Great for Indonesians, especially Batam residents, recommended

Customer service is good and he was helpful for early check-in because I had a headache. But I was very surprised because there was a small cockroach every day in my bedroom. But I like this hotel because it's in the city center and has a strategic location. Please clean the cockroaches😁

The location is very strategic, it's easy to find food but the room is cramped even though it's deluxe and the bed is not very comfortable for that price, maybe the hotel is selling the location.

The staff is friendly and easy to get around.

The price was worth it, considering the budget. There were amenities, but it's a double shampoo while there was no shower gel. There was no cleaning tag in the room (should be available but we found nothing inside). The TV didn't have a universal plug adapter. And on the last day, the AC leaked causing my phone to get water. Everything should be safe, but it seems like the staff who cleaned the room before check-in were not careful.