7.5
Pleasant
From 95 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.4

Meal

7.5

Location

7.5

Service and Facilites

7.3

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Traveler Reviews OYO Flagship 1481 Apartemen Sentraland Medan

Number of reviews per page
20
40
Customer reviews
Kennius R.
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5.4
/10
Reviewed 232 week(s) ago
Ac is not cold, set 16 degrees feels like 28 degrees, shower water is small, bathroom door is broken
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1 people find it helpful
Accommodation's Reply
11 Mar 2021
Hey Kennius, Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Jubaedah!
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Bang O.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 234 week(s) ago
Sorry, 2x stay here, always fast checkout. Uncomfortable not because of the situation in the room but always being bothered by other residents (spirits). The first night was at the window (11th floor). The second stay was idle with a special electric switch for the room to turn off (11th floor). Please pay attention to the apartment management.
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4 people find it helpful
Diaceniel
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5.4
/10
Reviewed 237 week(s) ago
The place is ugly and dirty, there is no drinking water and other equipment, the water is dead and alive, just not anymore.
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2 people find it helpful
Ratna Dewi
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5.4
/10
Reviewed 239 week(s) ago
Incomplete facilities, leaking watafel, dirty!
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2 people find it helpful
ANDRIAN
icon-origin-TRAVELOKA
5.4
/10
Reviewed 239 week(s) ago
incomplete and dirty facilities, leaking a lot
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Hendra S.
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6.0
/10
Reviewed 242 week(s) ago
Uncomfortable mattress. but yes according to price already.
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1 people find it helpful
Muhammad G.
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5.5
/10
Reviewed 244 week(s) ago
Very dirty room not cleaned, sheets itchy.
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Accommodation's Reply
21 Nov 2020
Hi Muhammad G., We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Reza!
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Dody G.
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6.0
/10
Reviewed 244 week(s) ago
The bathroom is not clean, dirty, for the management system is not satisfactory when we book we ask for the room to be able to smoke but when we check out the receptionist says there is a fine for smoking and states that the room cannot smoke even though at check-in no one is told the room cannot smoking while we have asked for a room request to be able to smoke is really very disappointing.
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Ikhtiyar Z. N. S.
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6.0
/10
Reviewed 245 week(s) ago
I stopped by my wife. My wife did not plan to stay overnight. After taking my wife home, I came back again. I heard as if there was a voice in the other bedroom. I asked for the room to be opened, but I couldn't immediately because I had to wait for hotel management in the morning. The hotel should provide access to guests to ensure guests' privacy is not disturbed responsively. Previously it was almost the same. After I escorted my wife, I found rubber bands on our bed. I'm really disappointed.
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edi
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6.0
/10
Reviewed 246 week(s) ago
Very poor service, dusty rooms.
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Wan
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6.0
/10
Reviewed 248 week(s) ago
The bathroom was dense, the cable tv was broken again and the tissues were gone.
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Accommodation's Reply
09 Nov 2020
Hi Wan! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Reza!
Engky
icon-origin-TRAVELOKA
6.0
/10
Reviewed 258 week(s) ago
There are no towels, trash is in the trash, not clean. basically the equipment is lacking. TV does not turn on 🤦
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1 people find it helpful
Muhammad F. N.
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Family
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8.5
/10
Reviewed 264 week(s) ago
good..very good service and cleanliness
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1 people find it helpful
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Al Azhar Y. D.
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6.0
/10
Reviewed 265 week(s) ago
Towel only 1. TV and wifi don't work.
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1 people find it helpful
Gus
icon-origin-TRAVELOKA
6.0
/10
Reviewed 266 week(s) ago
Bathroom toilet can't flash. no one cleaned the room. TV off. WiFi is off.
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RD
icon-origin-TRAVELOKA
6.6
/10
Reviewed 269 week(s) ago
The view is really good especially at night. Only the cleanliness is a bit lacking because the sheets have blood stains, my advice when changing the sheets should be checked first if there are blood stains, don't use them. Then the balcony has a lot of cigarette butts. Please be considerate so that it becomes better. Regards!
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3 people find it helpful
Jefry S.
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5.4
/10
Reviewed 271 week(s) ago
Drinking water is not good and the floor is dirty.
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1 people find it helpful
Desi C. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 274 week(s) ago
Clean and can view Medan city, comfortable and very supportive for staying overnight on business / work trips!
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Desi C. S.
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Business
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9.7
/10
Reviewed 274 week(s) ago
As ordered. clean and includes a new building. join centraland apartment. Good for your business travel. Recommended.
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Suhendra Suhendra
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10.0
/10
Reviewed 285 week(s) ago
Room according to the picture, comfortable clean, AC cold, friendly receptionist.
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