Overall Ratings & Reviews M5 Hotel

The hotel is clean, bed is comfortable, wifi works well and a/c works well. The best part is how kind and helpful the staff are, especially Rose. They always greet you with a smile and go out of their way to make you happy

Loved it will be back

After having been in Hanoi, M5 Hotel was like going to an oasis! Quiet & conveniently located! The staff was very accommodating. If we had to pick something to improve upon it would be the lighting in the bathroom & more hooks in the rooms to hang towels on:) There was no breakfast service & the coffee & hot water machine in the pool area was not working properly. But just 14 steps from the hotel is a very quaint coffee shop called “Sunday” something. They served breakfast & brunch/lunch food that was delicious! And just slightly further down an adjacent alley was an “evening street food court” called Lanaza Square with live music some nights & also very delicious. There were also many other restaurant choices nearby & tour attraction offices. We highly recommend doing an elephant sanctuary. We had not planned to do one but very glad afterwards that we did. The temple at the top of the mountain with the huge dragon staircase was worth doing as well. We also did an all day excursion to the white, blue & red temples…also enjoyable.

Staff is very friendly. Room was adequate for the price. It's provided with everything you need. I would return and i would recommend to a friend.

We were able to get two king size beds in the room. Plenty of space in the room. Simple and clean. The only thing is there is no food being offered in the hotel. But that is ok.

Amazing location nicely updated rooms, a small affordable gem of a hotel right in the heart of Chiang mai

Quiet, not many rooms, close to everything. A lot of massages and eateries around.

Nice little quaint hotel when we travel we don’t ever stay in our room except to sleep. The bed was perfect and AC blew cold.

Beautiful hotel, walking distance to the Sunday night market.

The most helpful and courteous staff. They always d8d their best to accomodate our needs.

The staff went out of their way to make sure we had a fantastic experience.We got a free upgrade to the deluxe room with a bigger bed and nicer washroom.There is no elevator but dont worry they will bring your bags up for you again thank you so much we had a faboulous time when we go back to Chiang Mei we will def stay there again.😁 Geoff and Denise from Canada

It was very nice. Like a home setting. Very satisfied!!

Amazing!

great place to stay for a good price

Large modern room, good air con, then it malfunctioned but they moved me straight away. Pool is small but welcome. A few signs would help as it's a bit counter intuitive when you leave, also the entrance needs a bit more light.

Such a convient place , booked another stay . Staff is very helpful and polite!

Very Friendly Staff , even upgraded our room for us. We booked another night. Room was very nice . They cleaned the room while we ate breakfast even held bags while we went to see elephants .

It was wonderful. The room was beautiful, staff is so friendly and helpful, they even picked up our laundry for us while we were out. The entrance is super nice, you walk over a koi pond. And great location in the center of Chiang Mai. Would stay here again happily!

Excellent property. Very friendly staff and excellent location!!

Amazing staff and services. Only downfall was we could not shower for two days due to freezing cold water, even when we got up at 7am and past midnight, still cold. Was hot 1 day of 3.