Wonderful friendly international-level hotel. I felt so welcome here!
The shower could have been hotter. But then, I like very hot showers. And in this climate, lukewarm can feel better.
The ribeye steak in the restaurant was tough. That happens. But the waiter cheerfully replaced it with grilled tilapia, which was delicious.
In situations like that, sometimes the way a mistake is handled is more important than the nature of the mistake itself.
The hotel should at least double the salaries of everyone I encountered at their establishment.