The staff were really friendly and helpful.
Rooms were cleaned daily with clean towels.
Good selection of food at the main restaurant.
Geoffrey
Friends and Family Family
8.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
The hotel is nice, the pools are all nice and clean. The food is actually pretty good for an all inclusive. Lots of options. The rooms however are not great. We had a family suite and having a babies cot in the room just took up so much space that we could hardly move. The beds were terribly uncomfortable and creaky. Could hear noises coming from neighbours rooms. There wasn't even any shower gel in the room.
A couple of other points to note, pools towels were not available without leaving a deposit which is a bit crap really. The shuttle bus to the beach stopped running for a couple of days.
Overall this is a nice all inclusive but some the rooms could do with upgrading.
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Sharon Elizabeth
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
6th visit to Caretta beach, love this hotel and area
Damian
Leisure with Children
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Excellent place with walking distance to the shop or beach. Brilliant for the kids. Very clean, excellent and friendly staff. Lots of food choices.
steven
Leisure with Children
8.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
All included water park and fun .kids had a blast. Thank u
Rachel
Friends and Family Family
8.0
/10
Reviewed 102 week(s) ago
Hotels.com verified review
We had a lovely 2 night stay. We had a swim up room which was very nice. Room clean, bedding smelt very fresh.
Buffet for breakfast lunch and dinner was very much the same but something for everyone. Kids loved the water park.
My only downside is there wasn't any Aircon in the ajoining room with the 2 single beds and it did get rather hot in there at night.
Very close to the airport and you can see planes land and take off.
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Thavaruban
Friends and Family Family
10.0
/10
Reviewed 105 week(s) ago
Hotels.com verified review
Room was modern, staff friendly, all inclusive good variety of food, drinks and alcohol. Defo will come back
Verified traveler
Friends and Family Family
6.0
/10
Reviewed 195 week(s) ago
Hotels.com verified review
Was lucky to have a nice clean room, others in my party had dismal tired family room. Overall cleanliness of hotel outdoors was grubby, outside bar and around food serving areas sticky underfoot with spillages. Food was adequate, variations of same food every day in the restaurant boring so ate out 3 times for variety. Some staff could be off hand and unhelpful. Will not be revisiting.
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Victoria
with Partner
6.0
/10
Reviewed 244 week(s) ago
Hotels.com verified review
Amazing pool facilities for children and a variety of pools for everyone to choose from. Plenty of bars as well.
Our room was very large and very clean but the bathroom needed upgrading. Other rooms in the hotel had newer bathrooms which were far better than ours. Also, we found the bed very uncomfortable.
Food was very average.
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Ellie
Friends and Family Family
2.0
/10
Reviewed 253 week(s) ago
Hotels.com verified review
We were very unhappy with the food that we paid for which was awful and the service to the hotel rooms was awful- they never cleaned- very disappointing.
Sandra
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
War ein sehr entspannter Urlaub mit nettem Personal
Emra
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Alles top, kann man nur empfehlen. Ein Paradies für kinder.
Hannes
Leisure Family
4.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The resort itself has a lot of potential, but the food is really disappointing. Every day the buffet is exactly the same, with very little variation and poor quality. This is a shame, especially considering the supposed experience of manager Jason at the à la carte restaurants. Despite promises to improve, nothing was done about it.
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Dimitri
Leisure Family
8.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Es war ok. Teilweise etwas dreckig wegen essen auf dem Boden aber das waren die Gäste und nicht das Hotel. Insgesammt ganz ok aber nichts was einen umhaut oder besonders beeindrückt.
Verified traveler
Friends and Family Family
6.0
/10
Reviewed 140 week(s) ago
Hotels.com verified review
Stedet er desværre rimelig slidt og beskidt. Personalet er ikke serviceminded overhovedet. De eneste der kom tæt på
Var dem der arbejdede i restauranten. Maden er så dårlig at det simpelthen er lige til at blive syg af. 2/2 børn fik ørebetændelse af poolen.