Overall Ratings & Reviews Holiday Inn Express & Suites NASHVILLE METROCENTER DOWNTOWN by IHG, an IHG Hotel

It was nice

Very good.

Loved the ladies when we checked in but the over night people where hard to find when needed.

Love the breakfast including the entertaining pancake song we have enjoyed for years. One morning there was no hot water discovered upon showering. A discount of $50 was offered and taken.

Polite receptionist and easy check in. Overall very clean and appeared fairly new or renovated. The only reason I didn’t give it 5 stars is because our room smelled like the previous guest had a dog in the room. Also, the shower, had 2 settings…scalding hot or freezing.

We were really impressed with how clean everything was. They had a fantastic breakfast with great service.

The room was spacious and clean. The staff were courteous and professional. We had a very nice visit.

Hotel staff were welcoming and made you feel like you made a great choice in stopping in. The hotel was off the highway right on our route. Great experience.

Everything was fine and the cafeteria ladies too

Very clean and nice. Lady that checked us in was very pleasant.

Rooms were nicer felt newer.

Stayed here with my new Wife on our honeymoon. Hotel was clean, comfortable and staff were friendly. Was easy to find a rideshare down to Lower Broadway entertainment district.

Great location. Close to Downtown and Broadway.

Good choice for a hotel at rates lower than downtown, which is just a short Uber away. Breakfast was good, with the usual items and fresh hotcakes served by the famous Hotcakes Lady who said she has been doing that job for 40 years. Everyone on staff was friendly and professional.

i really love this hotel, it’s clean, looks exactly like the pictures, safe and quiet. and the breakfast hit hard.

The stay for us was above good. Clean, comfortable, affordable and wonderful staff. Had a very good breakfast included, hosted by Jackie. She was a gem as an employee. Thanks for treating us like family!!!

The breakfast staff was nice and kept the food stocked. They lacked towels, wash clothes, and left barely and toilet paper in the room. They room was clean but the bathroom fan did not work.

Staff were nice but the location of hotel was not bad. Very disappointed to find bedbugs. It gave us nightmare of washing and cleaning entire

The receptionist was not professional at check in. Had a great time and all the other staff were nice and helpful..

Very nice place