Overall Ratings & Reviews JW Marriott Savannah Plant Riverside District

My husband and I travel often and we were really looking forward to our stay here. However, we were very disappointed with the accommodations. The hotel is spread out over three buildings so please be aware of that when booking. They DO NOT share that information. Also we were UPGRADED to street side, which may have been great if we were there to party since the street parties went on until the early hours of the morning. We were there for our anniversary and would have enjoyed some quiet time with a river view. When I requested that, I was again told that we were being UPGRADED. I'm assuming this was the only king size room available. It also happened to be the third building down from check in. I will say in error that we did not select the valet parking. That is a MUST! We parked in the closest parking garage and ended up with an additional $115 in parking for two days. We also had to carry our own luggage down the street to the appropriate buiding because there is NO INDOOR CONNECTOR between buidlings two and three. Also, when we wanted to go to the pool, we were informed that it is on the 6th floor of the same building as the parking garage. We had to walk down the street to get to the other building to be able to access the pool.The whole experience was just really inconvenient.The room was nice enough but definitely not worth the nightly rate that we paid. I've had much more enjoyable and more comfortable stays at Hilton Hotels all across the USA.

Great experience here

Excellent location and staff. Big rooms, very clean. Definitely recommend!

The staff at this property is AMAZING, and that is really an understatement. Melissa Williams who helped us get checked in is EXCEPTIONAL. She made us feel special in so many ways. It’s been so long since I felt this level of service at a hotel/resort. For this reason alone, I will be back.

Really nice hotel! Champagne when you check-in. Staff were so friendly and helpful. Highly recommend this hotel. Would only stay here if coming back to Savannah!

Beautiful property. The parking lot was hard to get into for valet parking and our truck wouldn’t fit so we paid oversized vehicle at a rate of $75.

1st time in Savannah, and it was an excellent experience.

We absolutely loved staying here,

Loved the vibe in the lobby. Our son (age 2) was so excited to see the dinosaur. Loved the complimentary water/champagne at check-in. Our room was huge and we loved watching ships go down the River. Just a few things they could improve… We were told our luggage would be brought up shortly after check-in and 2 hours later I had to call to be brought to our room. Our lock on our door kept sticking which made it difficult to close. When we arrived to the room the heat was on. It was HOT. Should be an easy fix. We will definitely be back.

We had a great time

The best and nicest hotel my family has ever stayed at. This is the single nicest and best hotel we've ever stayed at. We will not stay anywhere else in Savannah.

Everything was resort perfect the gym, the pool, the accommodations and restaurants! The staff was amazing as well. The spa was a bit small for the type of place this was and the cost.

Museum quality artifacts displayed in abundance. Extremely helpful staff and the property is kept updated and very clean. Can't imagine staying anywhere else in Sevannah.

The Amenities were great, but the booking wasn't the one I requested with Expedia. I requested the Loft for the entire stay, but was not afforded the room for the entire stay! I was very disappointed.

Location

Beautiful property!

Staff and atmosphere was great

My family has stayed at many JW Marriott and this one by far was in a class of its own. My family still talks about how awesome the hotel was.

Amazing staff and great location.

Had a great time