Room is great, reception people are lovely

The staff and the food, was amazing. Thank you!

Nice, standard hotel. A bit more expensive than other hotels we stayed in during our Korea trip, but very close to the convention. Tough to be the location.

clean and spacious rooms (can smell new wooden furniture), convenient location to convention center and 2 miles jogging trail.

staff

Friendly staff, clean rooms, and great location.

Very nice and clean hotel.

Very kindness

Convenient location - connected to department store with access to many amenities. Stayed with young kids and it was great to be able to spend a day at the aquarium with re-entry and go to the department store for lunch when it was raining outside. Check in was efficient and overall service was excellent. Hotel provided many infant amenities, and the washing machines on level 3 made it all a very convenient and comfortable stay. Special thanks to Daeny who assisted us with transport and late checkout so our journey to the next destination was stress-free.

Overall the stay was ok, nothing of HUGE concern. Of note, parking can be limited if you're staying here on the weekends, plake sure you take that into account as I noticed people utilizing (paying for parking) the garage that were not staying at the hotel! Front desk staff and reception was five stars and the breakfast was a solid win with MANY options, recommend 0630 as this place gets busy! Would recommend more attention to be put towards periodic reviews of room conditions. Our room was at a minimal level of acceptable clean, but you can tell there are some areas below the bar of acceptable. Filmy bathroom glasses, dirty bathroom door, and stained/soiled furniture are the top two on my list. In all, it was an ok stay and worthy of consideration.

I love this hotel. It's my basis whenever I am on business in Suwon!

Great service and very friendly staff

The staff were very accommodating and lovely. They allowed for a later checkout without issues. The room was spacious and very clean. The hotel is well located with lots of shopping and walking nearby.

Only View was bad because Apartments are blocked front view. Others were so satisfied.

Great property, room amenities were great. Love the city view from the 18th floor. Wish we could have stayed longer.

Great hotel, nice and helpful stuff. Room was big and clean. Will stay again on my next visit.

Guest

Great stay

Good.

Was there for business but really enjoyed the hotel.